Teisa Stewart
Surprise,AZ
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
13
13
years of professional experience
Work History
Logistics Dispatcher
WCD
Peoria, Arizona
04.2025 - 12.2025
- Coordinated daily logistics operations for timely delivery of goods.
- Managed shipment schedules using advanced tracking software.
- Communicated with drivers to ensure efficient route planning.
- Collaborated with warehouse staff to optimize loading processes.
- Resolved transportation issues quickly to minimize delays.
- Provided training for new dispatchers on operational procedures.
- Performed administrative tasks such as filing documents, answering phone calls or responding emails.
- Communicated with customers regarding delivery schedules and order status updates.
- Resolved issues related to pickups, deliveries or route changes in a timely manner.
Back Office Medical Assistant
Park Avenue OBGYN
Glendale, Arizona
10.2021 - 02.2023
- Assisted healthcare providers with patient examinations and clinical procedures.
- Maintained accurate electronic health records for patient visits and treatments
- Adhered to HIPAA regulations when handling confidential information
- Greeted patients upon arrival in the office and directed them to appropriate areas
- Followed up on test results with appropriate action taken if needed.
- Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
- Assisted physicians with minor procedures such as dressing changes or injections.
- Measured vital signs and took medical histories to prepare patients for examination.
Front Office Medical Assistant
Sun Valley Internists
09.2014 - 03.2019
- Answering high volume telephones
- Scheduling appointments
- Checking in/out patients
- Greet patients and prepare them for examinations
- Accepting co-pays and posting to appropriate patient accounts
- Prepare and administer injections for patients as directed by physician
- Obtain patient vital signs
- Authorize medication refills
- Submit referrals for patients to see specialty physicians
Direct Care Staff
Second Chance Group Home
03.2014 - 05.2018
- Monitoring and/or assisting in routine care of consumer
- Transporting consumers
- Distributing medications
- Implementing behavior treatment plans for consumers
- Attending all required training, including in-services and maintaining all certifications required by the State and Federal regulations
- Promoting professional reputation through a positive and productive interaction with management, Consumers, families, and the community
- Complete assigned paperwork for compliance and completion at the end of every shift
Medical Assistant
Advanced Urgent Care
Phoenix, Arizona
02.2013 - 08.2013
- Performed administrative duties such as maintaining medical records, patient scheduling, collected co-pays
- Demonstrated proficiency in taking patient medical histories and vital signs.
- Performed injections, administered medications and various testing (e.g. EKG’s, HCG, Strep, and U/A)
- Verified eligibility of insurance
- Scanned medical records in electronic medical records
- Followed HIPAA regulations and maintained patient privacy
Education
Associate of Applied Science - Medical Assistant
Arizona College
Glendale, AZ 09.2010 - 01/2011
Skills
- Logistics coordination
- Effective communication
- Problem solving
- Time management
- Attention to detail
- HIPAA compliance
- Electronic health records
- Data entry accuracy
- Medication administration
- Medical terminology
- Vital sign monitoring
- Medical office administration
- Conflict resolution
References
Available upon request
Timeline
Logistics Dispatcher
WCD
04.2025 - 12.2025
Back Office Medical Assistant
Park Avenue OBGYN
10.2021 - 02.2023
Front Office Medical Assistant
Sun Valley Internists
09.2014 - 03.2019
Direct Care Staff
Second Chance Group Home
03.2014 - 05.2018
Medical Assistant
Advanced Urgent Care
02.2013 - 08.2013
Associate of Applied Science - Medical Assistant
Arizona College
09.2010 - 01/2011