Tejiro Onovakpuri
Emeryville,United States
Summary
Dynamic professional with extensive experience at Xfinity, excelling in product demonstration and customer relationship management. Proven track record in resolving conflicts and enhancing client satisfaction. Skilled in logistics coordination, ensuring timely service delivery while consistently meeting sales goals. Committed to driving results and fostering strong client connections.
Overview
6
6
years of professional experience
Work History
Retail Sales Consultant
Xfinity
07.2025 - Current
- Demonstrating Xfinity products (Internet, TV, Mobile, Home Security)
- Assessing their needs, recommending solutions, processing sales/service requests
- Resolving issues, all while aiming to meet sales goals, and provide great customer service.
Delivery Driver
Senpex, Ubereats, Amazon
Hayward
03.2023 - Current
- Ensure timely deliveries to homes and offices, enhancing customer satisfaction.
- Select optimal routes for efficient, on-time package delivery.
- Boost customer satisfaction with accurate, punctual service.
- Navigate delivery challenges to maintain high service standards.
- Contribute to team success through reliable, efficient delivery.
Transportation Manager
JB Hunt
Hayward
03.2022 - 03.2023
- Managed driver operations, ensuring safety and timely freight delivery.
- Ensured DOT compliance, coordinating with internal and external contacts.
- Gained proficiency in 360 Carrier, Freight Manager, and Google Voice.
- Directed daily tasks of department personnel, boosting productivity.
- Fostered strong driver relationships, enhancing company operations.
Manager Trainee
Enterprise Rent Car
Concord
05.2021 - 01.2022
- Managed customer check-ins, boosting satisfaction and loyalty.
- Streamlined operations, enhancing workflow efficiency.
- Delivered superior service, strengthening client relations.
- Honed communication skills for diverse stakeholder interaction.
- Applied sales and conflict management skills for effective resolutions.
Loyalty Specialist
Service Champions
Pleasanton
12.2019 - 06.2020
- Handled client service via calls, emails, and chats, resolving inquiries efficiently.
- Improved client satisfaction through timely appointment bookings and issue resolutions.
- Utilized multiple communication platforms to update client financial information accurately.
- Addressed and resolved client concerns, enhancing overall service experience.
- Collaborated with team to ensure seamless client interactions and support.
Education
Organizational Leadership -
Arizona State University Campus
Arizona05.2020
Skills
- Product demonstration
- Customer relationship management
- Sales processing
- Conflict resolution
- Solution assessment
- Logistics coordination
Timeline
Retail Sales Consultant
Xfinity
07.2025 - Current
Delivery Driver
Senpex, Ubereats, Amazon
03.2023 - Current
Transportation Manager
JB Hunt
03.2022 - 03.2023
Manager Trainee
Enterprise Rent Car
05.2021 - 01.2022
Loyalty Specialist
Service Champions
12.2019 - 06.2020
Organizational Leadership -
Arizona State University Campus