TEKETA HILL
Covington,GA
Summary
Experienced with managing HR administrative tasks, including employee records and onboarding processes. Utilizes organizational and communication skills to support HR functions and improve efficiency. Track record of fostering team collaboration and adapting to evolving HR needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
East Atlanta Gastroenterology Associates/United Digestive
Covington, GA
05.2024 - Current
- Assisted with patient intake, ensuring accurate collection of medical histories and vital signs.
- Facilitated communication between patients and healthcare providers to enhance care delivery.
- Managed appointment scheduling, optimizing operational efficiency within the clinic.
- Conducted routine laboratory tests, maintaining compliance with safety and quality standards.
- Trained new staff on clinical procedures, enhancing team performance and patient care standards.
- Educated patients on treatment plans and medication usage to improve adherence and outcomes.
Office Assistant/Coordinator
Compass Behavioral & Developmental Consultants
Warner Robins, Ga.
06.2023 - 03.2024
- Managed scheduling for client appointments, ensuring optimal use of resources.
- Organized and maintained confidential client records in compliance with HIPAA regulations.
- Assisted in developing office procedures to enhance workflow efficiency and productivity.
- Implemented electronic filing system, increasing document retrieval speed and accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Certified Medical Assistant (CMA)
Cardiopulmonary Associates
Macon, Ga.
01.2022 - 06.2023
- Administered patient vitals and medical histories, ensuring accurate documentation in electronic health records.
- Assisted physicians during examinations and procedures, fostering a collaborative patient care environment.
- Coordinated scheduling of appointments and procedures, optimizing clinic workflow efficiency.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Office Manager
The Design Gallery/Tub Doctor
Warner Robins, Ga.
01.2019 - 01.2022
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Streamlined scheduling processes, improving appointment booking efficiency for clients.
- Implemented training programs for new staff, enhancing team capabilities and performance standards.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
HR Assistant
GA. Cares Family Care
Warner Robins, Ga.
01.2019 - 01.2022
- Managed employee onboarding process, ensuring compliance with company policies.
- Assisted in maintaining employee records within HRIS systems for accuracy and accessibility.
- Facilitated training sessions for new hires, enhancing their integration into the team.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Organized new employee orientation schedules for new hires.
- Updated and maintained employee attendance records.
- Assist with payroll.
Certified Clinical Medical Asst.
Central Ga. Internal Medicine
Ga.
01.2017 - 01.2020
- Administered patient care including vital signs, immunizations, and medical history documentation.
- Assisted physicians during examinations and procedures, ensuring patient comfort and safety.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated patient appointments and referrals, enhancing workflow efficiency within the practice.
- Developed streamlined processes for inventory management of medical supplies, reducing waste.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Resident Care Assistant
John Wesley Villas
Macon, Ga.
01.2009 - 01.2016
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored resident health conditions, reporting changes to nursing staff promptly.
- Developed and maintained positive relationships with residents and families to enhance care experience.
- Maintained accurate documentation of care provided, ensuring compliance with regulatory standards.
- Increased resident independence by aiding with mobility exercises and daily activities.
Education
Associates of Occupational Science - Clinical Medical Assistant
Miller Motte Technical College
04-2017
Skills
- EMR systems/Medical Records
- Scheduling
- Medical Office/Clerical
- Exceptional communication
- Patient Care
- Databases
- Accounts Receivable
- Insurance verification
- Management
- Typing
- HIPAA compliance
- Immunization administration
- Internal communications
- HR policies development
- Compensation analysis
- Onboarding and orientation
- Staff scheduling
- Payroll processing
- Inventory management
- Human resources information systems
- Background checks coordination
Certification
- CCMA
- National Healthcareer Association
- Certification #H6W8L3P3
- 4/13/2024 – 4/13/2026
Timeline
Certified Clinical Medical Assistant
East Atlanta Gastroenterology Associates/United Digestive
05.2024 - Current
Office Assistant/Coordinator
Compass Behavioral & Developmental Consultants
06.2023 - 03.2024
Certified Medical Assistant (CMA)
Cardiopulmonary Associates
01.2022 - 06.2023
Office Manager
The Design Gallery/Tub Doctor
01.2019 - 01.2022
HR Assistant
GA. Cares Family Care
01.2019 - 01.2022
Certified Clinical Medical Asst.
Central Ga. Internal Medicine
01.2017 - 01.2020
Resident Care Assistant
John Wesley Villas
01.2009 - 01.2016
Associates of Occupational Science - Clinical Medical Assistant
Miller Motte Technical College