Summary
Overview
Work History
Education
Skills
Timeline
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Teki Easley

Buffalo,NY

Summary

Dynamic and results-driven professional with extensive experience at Walgreens as a Cashier Team Lead. Proven expertise in team leadership and cash handling, implementing process improvements that enhanced checkout efficiency. Adept at problem-solving and delivering exceptional customer service, fostering positive client relationships in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Cashier Team Lead

Walgreens
01.2004 - 12.2005
  • Supervised cashier team, ensuring adherence to company policies and procedures.
  • Trained new cashiers on register operations and customer service protocols.
  • Coordinated daily cash handling processes, maintaining accuracy in transactions.
  • Implemented process improvements to enhance checkout efficiency and reduce wait times.

Bill Collector

Account Solutions Group
01.2002 - 02.2003
  • Collaborated with team members to develop strategies for improving collection rates.
  • Educated clients on repayment options and financial responsibility best practices.

Bill Collector

National Action Financial Services
02.2000 - 06.2001
  • Resolved outstanding debts through effective communication and negotiation techniques.
  • Maintained accurate records of payment arrangements and customer interactions.
  • Utilized collection software to track accounts and update statuses efficiently.
  • Conducted follow-up calls to ensure compliance with payment agreements.

Education

High School Diploma -

Kensington High School
Buffalo, NY
06-1998

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Timeline

Cashier Team Lead

Walgreens
01.2004 - 12.2005

Bill Collector

Account Solutions Group
01.2002 - 02.2003

Bill Collector

National Action Financial Services
02.2000 - 06.2001

High School Diploma -

Kensington High School

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Teki Easley