Teliajah Rouse
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
17
17
years of professional experience
Work History
Team Leader
Kroger
Douglasville, Georgia
06.2008 - 06.2025
*Supervised daily front-end operations and supported a team in a fast-paced retail environment.
*Coordinated employee schedules and maintained appropriate staffing levels.
*Assisted with onboarding and training new hires on company policies, procedures, and customer service standards.
*Maintained attendance records and personnel documentation with accuracy and confidentiality.
*Addressed employee concerns and helped foster a positive and collaborative work environment.
*Supported management in ensuring compliance with company policies and operational procedures.
*Communicated expectations and operational updates effectively to team members.
*Recognized for strong leadership, dependability, and commitment to employee development.
Education
Christian Kingdom Academy
Augusta , GASkills
Employee Relations Support
New Hire Onboarding & Training
Personnel Records Management
Scheduling & Workforce Coordination
Microsoft Office Suite (Word, Excel, Outlook)
Data Entry & Documentation
Confidentiality & Compliance
Conflict Resolution
Written & Verbal Communication
Organization & Time Management
Timeline
Team Leader
Kroger
06.2008 - 06.2025
Christian Kingdom Academy