Tendai Samuriwo

Work History

InComm Payments

02.2021 - Current

Review new opportunities to drive business strategy at planning sessions
Led a team of developers to build a proprietary CRM system for enterprise and its strategic partners, optimizing sales process and increased new product deployment and accuracy by 45% and reducing new party and product setup exceptions
Through efficient project management and teamwork, my team saved the organization over $100 million by implementing a SAAS solution which improved efficiencies that helped retain and obtain new clients
Coordinate project planning and execution with team members and team leads
Develop product documentation to communicate upcoming features and products to internal teams
Implemented BlackLine which resulted in a 50% faster, better close as well as improve the quality of account reconciliations with automation and standardization all the while ensuring balance sheet integrity
Document user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements

InComm Payments

11.2018 - 02.2021

Act as the liaison between product, IT, and business teams to understand business demands and prioritize the product roadmap leading to a 45% productivity
Own the product roadmap and met 96% of all feature deadlines by proactively identifying and mitigating any development roadblocks
Encouraged more open communication between executive stakeholders, developers, accounting and finance teams resulting in a 30% percent annual increase in the pace of the feature development life-cycle
Implemented and introduced Alteryx to automate business processes resulting saving several hours of manual efforts
Implemented More4Apps which resolved in saving over 100 hours of manual efforts for our Accounting, Oracle System Admin, and Inventory teams
Successfully implemented OneSource Tax Provision through effective communication, understand, and anticipating needs
Self-motivated, with a strong sense of personal responsibility.
Oversaw entire product deployments from vision and creation to rollout and delivery.
Focused on building critical features up front in order to identify constraints and technical challenges.
Received multiple awards for exceeding performance expectations when handling customer issues, support tickets and providing solutions

InComm Payments

05.2017 - 11.2018

Successfully ensure the reliable performance of ERP systems
Troubleshoots and resolves any ERP related hardware, software, user access or other problems
Participates in projects to gather user requirements, design, configure, test and implement ERP systems and applications
Monitors system performance and usage to maintain security and reliability
Coordinates new software releases, fixes and upgrades with technical teams and users
Facilitate consistent adoption of best practices, policies, and standards
Be the technical liaison between all departments and the IT departments regarding the utilization of installed systems as necessary
Identify high-level business and information system requirements; analyze, document and recommend business process design based on work process and operational controls by participating in projects to gather requirements, define goals, design, configure, test, and implement ERP related applications and workflows
Planned and implemented upgrades to system hardware and software.
Resolved issues and escalated problems with knowledgeable support and quality service.

Oracle

10.2015 - 05.2017

Investigated new and emerging software applications to select and implement administrative information systems
Designed and developed forward-thinking systems that meet user needs and improve productivity
Develop next generation integration platform for internal applications
Create proofs of concept for innovative new solutions.
Contribute ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements
Test troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use
Oversaw four testing cycles for the financial applications prior to go-live
Manage R12 implementation of General Ledger, Payables, Receivables, Purchasing, Fixed Assets, and Cash Management
Translate technical concepts and information into terms parties could easily comprehend
Test functional compliance of company products
Led requirements gathering, documentation, data conversion and implementation for organization structure, General Ledger and Payables

Accenture Federal Services

09.2014 - 10.2015

Gather and documented business requirements to determine capabilities to be delivered
Liaised with end users and functional analysts to perform unit, system and regression testing
Manage all implementations with high degree of client satisfaction with all projects completed on schedule and met all utilization and profitability targets
Provide functional support in production environment particularly in the GL (General Ledger), AP (Accounts Payables), AR(Account Receivables), and Purchasing modules with all ServiceNow tickets tickets resolved within the SLA 100% of the time
Define the user responsibilities for the implementation of the new set of books and assigned the profile system options for each of the responsibilities created