Tenere Cudgel
Bremerton,WA
Summary
Resourceful, attentive, and poised Social Services specialist experienced in medical, customer service and social services. Interested in securing a position within an organization that promotes fostering working relationships through quality leadership, team building and communication skills with a reputable organization
Overview
14
14
years of professional experience
Work History
Community Resource Specialist
Kaiser Permanente
05.2023 - 03.2024
- Motivational interviewing and coaching
- Strong professionalism, communication, multi-tasking and organization skills
- Knowledgeable and experienced in interacting with patients with diverse, multilingual and multicultural populations and environment
- Collaborative problem solving using critical problem-solving skills, visionary capabilities and efficient judgment abilities
- Supporting patient with low to medium care needs to identify and address social health needs
- 99% accuracy rate with documentation
- Participated in community events as a representative of the organization, demonstrating commitment to social responsibility and increasing awareness of available resources.
- Facilitated information sessions within the community on available resources and how to navigate social service systems effectively.
- Streamlined resource referral process, leading to more efficient assistance for clients seeking support.
Public Benefits Specialist
DSHS
08.2022 - 05.2023
- Conduct intensive interviews with clients to determine eligibility for Food Assistance, Financial assistance and Medical benefits in a call center environments
- Experienced with understanding complex technical regulations and procedures and analyzing complex situations
- Conduct intensive Interviews with clients to determine clients eligibility for Food, Cash and medical assistance
- Intermediate experience with operating computer systems such Microsoft Word, Excel, PowerPoint
- Experience in operating Aces Mainframe, ACES 3g, and Barcode
- Experienced with operating computer applications to verify client income including SEMS, SOLQ SSA, TALX and UTAB
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
Health Unit Coordinator
Kaiser Permanente
11.2020 - 07.2022
- Performing HUC a wide variety of administrative duties
- Intermediate working knowledge of EPIC, Microsoft word, excel and power point
- Effectively manage various administrative tasks
- Coordinate and prioritize tasks and maintaining daily flow in the department
- Effectively coordinate communications between incoming calls, outgoing calls, paging and answering call lights in a timely manner
- Managed and coordinated multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
C.N.A
Later Years/ Foster Meadows Adult Family Home
09.2010 - 09.2021
- Provided exceptional and professional patient care
- Assisted with interviewing and training new employees
- Assisted residents maintain their ADLs such as bathing and grooming
- Always maintained a safe and clean work environment
- Preformed Nurse delegation.
Education
Associate in Human Services -
Olympic College
03.2026
Skills
- Motivational interviewing
- Documentation Management
- Client Advocacy
- Community Outreach
- Empathy Development
- Cultural Competency
- Cross-Functional Teamwork
Street
Bremerton
City
WA
References
Available Upon Request
Timeline
Community Resource Specialist
Kaiser Permanente
05.2023 - 03.2024
Public Benefits Specialist
DSHS
08.2022 - 05.2023
Health Unit Coordinator
Kaiser Permanente
11.2020 - 07.2022
C.N.A
Later Years/ Foster Meadows Adult Family Home
09.2010 - 09.2021
Associate in Human Services -
Olympic College
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Michael PayneMichael Payne
Mechanic at Meineke Car CareMechanic at Meineke Car Care