Tenesha Lee
Middletown,OH
Summary
Talented Intake Specialist offering 6+ years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity and being a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Intake Coordinator
Summit Home Care
09.2018 - Current
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
Medical Records Specialist
Meadows Health Care Center
07.2012 - 09.2018
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Ensured smooth operations within the department by managing a team of medical records technicians and providing ongoing training and support.
- Streamlined information retrieval processes, developing a comprehensive filing system for physical documents.
- Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records.
Education
High School Diploma -
Western Hills University High School
Cincinnati, OH05.1999
Skills
- Multi-Line Phone Systems
- Patient Scheduling
- Insurance Verification
- Knowledgeable on EMR & Epic System
- Process Referrals
- Data Entry Proficiency
- Time Management
- Critical Thinking
- HIPPA
- Telephone Etiquette
Timeline
Intake Coordinator
Summit Home Care
09.2018 - Current
Medical Records Specialist
Meadows Health Care Center
07.2012 - 09.2018
High School Diploma -
Western Hills University High School
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