Tenesha Slater
Fayetteville,NC
Summary
Driven professional with a robust background in customer service and quality assurance, notably at Thermo Pac. Excelled in enhancing product quality and compliance through meticulous audits and effective teamwork. Demonstrated exceptional multi-tasking and problem-solving abilities, leading to significant improvements in operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Enmarket
Claxton, GA
01.2024 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Box Truck Driver
Freight Alot LLC
Lawrenceville, GA
08.2023 - 01.2024
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
Sales Associate
Dollar Tree
Claxton, GA
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Inspector/Packer
Dart Container Corporation
Atlanta, GA
05.2018 - 05.2023
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
Quality Auditor
Thermo Pac
Stone Mountain, GA
09.2016 - 05.2018
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Audited activities of workers on production lines and shipping and receiving.
- Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
- Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.
Education
GED -
Claxton High School
Claxton, GA05.2002
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Multi-tasking strength
- Exceptional customer service
- Money Handling
- Verbal/written communication
Timeline
Sales Associate
Enmarket
01.2024 - 06.2024
Box Truck Driver
Freight Alot LLC
08.2023 - 01.2024
Sales Associate
Dollar Tree
05.2023 - 08.2023
Inspector/Packer
Dart Container Corporation
05.2018 - 05.2023
Quality Auditor
Thermo Pac
09.2016 - 05.2018
GED -
Claxton High School