Hi, I’m
Teniya Moseley
Bartender and Waitress
Charleston
Build your own dreams, or someone else will hire you to build theirs.
Farrah Gray
Summary
Motivated and driven bartender/server bringing skills in order management, payment processing and upselling with an engaging personality and flexible approach. Upbeat, friendly and the ability to anticipate customer needs to facilitate enjoyable dining experiences by staying current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Overview
4
years of professional experience
2
Certificate
Work History
North Park Grill
Bartender
03.2022 - 05.2022
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Decreased waste, following strict recipes and drink measurement protocol.
Two Keys Tavern
Server
07.2021 - 08.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Tin Lizzy's Cantina and Taqueria
Bartender/Server
05.2018 - 03.2019
Job overview
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Guess Factory
Sales Associate
10.2017 - 03.2018
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Report suspicious customer activity in the store discreetly to upper management if/when necessary.
Donatos Pizza
Cook/Cashier
07.2016 - 10.2017
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Palmetto Flats
Hostess/Server/Expeditor/Food Runner
01.2016 - 07.2016
Job overview
- Be a point of contact for back of house to front of house staff to relay dietary restrictions, incorrect orders, missing components to dishes.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Education
Summerville High SchoolSummerville, SC
High School Diploma
05.2016
Skills
- Guest Relations Management
- Food Preparation and Safety
- High-Volume Experience
- Suggestive Selling
- Age Verification
- Creative Fun and Unique Promotion Displays
- Cocktail Knowledge
- Order Accuracy and Delivery
- Conflict and Complaint Resolution
- Cash Register Operations
- Natural Leadership
- Anticipating Guest Needs
Certification
- Rserving Responsible Serving of Alcohol - Expiration: 08/25/2025 (Certificate #: PSCC10000533135)
- Rserving Food Safety Handler Certificate - Expiration: 03/26/2025 (Certificate #: PSCC10000568790)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
North Park Grill
03.2022 - 05.2022
Server
Two Keys Tavern
07.2021 - 08.2022
Bartender/Server
Tin Lizzy's Cantina and Taqueria
05.2018 - 03.2019
Sales Associate
Guess Factory
10.2017 - 03.2018
Cook/Cashier
Donatos Pizza
07.2016 - 10.2017
Hostess/Server/Expeditor/Food Runner
Palmetto Flats
01.2016 - 07.2016
Summerville High School
High School Diploma
Professional References
- Kadi Dubs - Two Keys Tavern (GM)
(843) 789-3561
- Emily Fayette - Tin Lizzys Cantina and Taqueria (AGM)
(404) 537-5355
- Veronica Hibbs - Donatos Pizza (Manager)
(913) 400-1705
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