Tenoch Santos
San Francisco,CA
Summary
Adaptable cashier with strong cash handling and customer service skills. Able to resolve customer concerns effectively. Efficiently collaborating with teammates to enhance operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Chuy's Fiestas Taqueria LI
San Francisco, CA
02.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash, credit, and debit payments while ensuring compliance with company policies.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer concerns promptly, contributing to positive feedback and repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with menu inquiries, enhancing overall dining experience through excellent service.
- Answered questions about store policies and addressed customer concerns.
- Maintained cleanliness and organization of cashier area to promote a welcoming environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to ensure smooth operation during peak hours.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Monitored inventory levels at the register and communicated needs to management effectively.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Loss Prevention Specialist
Ross Dress for Less
San Francisco, CA
09.2025 - 02.2026
- Monitored store premises to identify and deter theft and suspicious activities.
- Assisted in implementing loss prevention strategies to enhance overall store security.
- Reported incidents of theft and safety hazards promptly to ensure swift resolution.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
Education
High School Diploma -
John O'Connell Technical High School
San Francisco, CA06-2024
Skills
- Point of sale operation
- Cash register operation
- Order taking
- ID verification
- Customer service
- Cash and money handling
- Client interaction
- Team collaboration
- Time management skills
- Reliability
- Work ethic
- Patience
- Written and verbal communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Learning new cooking techniques and expanding my culinary skills
- Historical Exploration
- Adventure Travel
- I enjoy helping others and giving back to the community
- Strategy Games
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
Timeline
Cashier
Chuy's Fiestas Taqueria LI
02.2026 - Current
Loss Prevention Specialist
Ross Dress for Less
09.2025 - 02.2026
High School Diploma -
John O'Connell Technical High School