Tenzin Gawa
El Cerrito,CA
Summary
Dynamic sales associate with a proven track record at Chevron, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and teamwork, while boosting sales revenue by fostering strong relationships. Skilled in cash handling and maintaining store aesthetics, ensuring a welcoming environment for all patrons.
Overview
3
3
years of professional experience
Work History
Sales Associate
Chevron
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Unarmed Security Officer
Vigilant Pro
01.2025 - 05.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
Education
Bachelor Of Commerce - Accounting And Finance
University of Pune
India06.2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
Timeline
Unarmed Security Officer
Vigilant Pro
01.2025 - 05.2025
Sales Associate
Chevron
05.2022 - Current
Bachelor Of Commerce - Accounting And Finance
University of Pune
Similar Profiles
Joshua LundJoshua Lund
Project Controls Manager at ChevronProject Controls Manager at Chevron
Elizabeth GoodwinElizabeth Goodwin
Shift Leader at ChevronShift Leader at Chevron
Anne Zoli MOGUE FOTSOAnne Zoli MOGUE FOTSO
Cashier at ChevronCashier at Chevron
Suraj SharmaSuraj Sharma
Sandwich Artist at Subway SandwichSandwich Artist at Subway Sandwich
Marco FarahmandMarco Farahmand
Cashier at Fat ApplesCashier at Fat Apples