Tera Howard
Martinsburg,WV
Overview
1
1
Certification
12
12
years of professional experience
Work History
Residential Aide
Celebration Villa
Martinsburg, West Virginia
05.2026 - Current
- Assisted Celebration Villa residents with daily personal care and comfort needs.
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Assisted residents with mobility using walkers, canes, and wheelchairs.
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
- Intervened during conflicts between residents while maintaining a calm demeanor.
- Cultivated positive relationships with residents by respecting their needs and preferences, fostering a supportive and trusting environment.
- Encouraged participation in group activities designed to promote healthy lifestyles.
- Observed resident rooms and reported condition changes to nursing staff.
- Maintained accurate records of resident care services and promptly reported changes in condition to supervisor, ensuring timely interventions.
- Participated in team meetings with other residential aides discussing resident care plans.
- Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans, and ensured that they are followed correctly.
- Supported medical staff by preparing equipment and recording vital signs.
- Followed Celebration Villa safety procedures and resident confidentiality standards.
- Utilized established patient identification methods when providing direct care.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Turned and repositioned bedridden patients to prevent bedsores.
Security Officer
The COGAR Group/Onsite-VA Medical Center
Martinsburg, WV
12.2022 - 05.2026
- Ensured patient safety in residential and medical environments through proactive surveillance and intervention.
- Patrols and monitors activities on the medical center's premises regularly to discourage criminals and ensure the environment is safe and secure.
- De-escalated tense situations to maintain safety and order, responding quickly and calmly to medical or behavioral issues.
- Monitored veterans in substance abuse, homelessness, PTSD, and domiciliary programs; evicted trespassers and detained violators according to legal protocols.
- Managed entry and exit points for employees, visitors, and vehicles, ensuring adherence to security protocols.
- Uses provided communication devices such as two-way radios in a clear and concise manner to respond to incidents or communicate with medical or police staff.
- Communicates effectively with multidisciplinary medical staff to coordinate services and safeguard patients' well-being.
- Provides detailed reports on daily activities and any incidents that may have occurred to management.
- Full Time: 40 Hours worked weekly.
Security Officer
Allied Solutions/Onsite at FedEx
Martinsburg, WV
09.2021 - 12.2022
- Patrolled and monitored activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure.
- Monitored surveillance cameras for disruptions or unlawful activities, securing access points to enhance facility safety.
- Checked in incoming trucks at guard station, monitored employee access, and verified badges to maintain secure premises.
- Evicted trespassers and violators, detaining perpetrators following legal protocols until authorities arrived.
- Provided detailed reports on daily activities and incidents to management.
- Used communication devices such as two-way radios in a clear and concise manner to communicate with leadership and emergency personnel.
- Full Time: 40+ Hours worked weekly.
Material Handler
Macy's Distribution Center
Martinsburg, WV
06.2020 - 12.2022
- Pulled inventory from storage areas for outgoing shipments, ensuring timely and accurate delivery of clothing items, household goods, shoes, and beauty supplies.
- Replenished stock and scanned items to maintain accurate inventory records for received goods and outgoing shipments.
- Managed inventory by identifying, cataloging, and recording locations, ensuring efficient tracking of units handled and moved daily using production sheets.
- Verified that all inventory bar codes and item numbers matched customer purchase orders.
- Stored cargo efficiently in specific locations to optimize warehouse space and accessibility.
- Placed items securely in bins and carts to facilitate safe movement to distribution packaging areas.
- Worked full-time, averaging over 40 hours weekly in a high-energy and fast-paced setting.
Production Worker/Material Handler
Quad Graphics
Martinsburg, WV
04.2022 - 09.2022
- Assisted press operators in large printing manufacturing by maintaining feeding equipment, preparing materials for press runs, and ensuring proper loading and operation of paper throughout each job run.
- Coordinated with diverse staff to complete tasks and facilitate material flow through production process.
- Retrieved printing plates from platemaking to ensure successful press runs, adhering to all safety guidelines. Followed all safety guidelines.
- Fulfilled a consistent 40-hour work week commitment. in a full-time position.
Material Handler
Home Depot Distribution Warehouse
Winchester, VA
12.2020 - 02.2021
- Material handler, safely moving products/inventory off conveyor belts/systems to move to final destinations throughout distribution center.
- Utilized scanning equipment to scan bar codes and track inventory levels, ensuring accurate inventory management.
- Placed items into carts, boxes, or pallets for transport, adhering to safety protocols for safe material handling.
- Maintained consistent attendance with a full-time 40-hour work schedule. of 40 hours weekly in fast-paced environment, maintaining productivity under pressure.
Warehouse Worker
Manpower
Martinsburg, WV
04.2020 - 06.2020
- Verified inventory counts against assigned orders to maintain accuracy.
- Fed warehouse assembly lines with product/materials while monitoring for inaccuracies or defects to uphold quality control standards. Followed all safety rules and practices.
- Worked 40 hours weekly in a full-time capacity.
Quality Assurance/Inspector
Hollingsworth Logistics
Martinsburg, WV
02.2020 - 04.2020
- Executed quality assurance duties per organizational policies, monitoring warehouse materials to ensure accuracy and compliance.
- Inspected products against bill of lading, resolving discrepancies in counts or orders.
- Handled materials and placed bags on skids for transport, weighing items to ensure adherence to weight limits and operational standards.
- Completed full-time schedule to support team operations, completing 40 hours each week to support operational needs.
Package Handler
FedEx Ground
Martinsburg, WV
11.2019 - 02.2020
- Loaded and unloaded materials onto conveyor system, stacking and palletizing boxes for distribution, ensuring timely delivery to various warehouse divisions and maintaining accurate inventory through package scanning.
- Loaded and unloaded packages for a large distribution center.
- Maintained a regular 40-hour work week to ensure operational efficiency.
Production Technician
Quad Graphics
Martinsburg, WV
08.2019 - 09.2019
- Operated machinery to ensure successful press runs. Followed all safety guidelines. Utilized excellent communication skills to coordinate with varying staff to complete tasks and move materials through the production process.
- Assisted press operators in large printing manufacturing, maintaining feeding equipment and preparing materials for press runs while ensuring proper paper loading and equipment calibration per job specifications.
- Maintained a consistent 40-hour work week in a full-time role.
Food Service Worker
Hollywood/Charles Town Races
Charles Town, WV
04.2019 - 08.2019
- Ensured safe food handling practices while cooking and serving meals in high-volume casino environment.
- Assembled ingredients according to standard recipes. Brewed tea and coffee. Maintained beverage station. Restocked condiments, cups, and utensils.
- Disinfected tables, chairs, and kitchen surfaces to uphold hygiene standards in dining area.
- Performed heavy duty cleaning tasks to degrease kitchen areas, surfaces, and floors. Washed dishes, pots and pans, and utensils using commercial dishwashing system.
- Swept and mopped floors to ensure a safe and tidy kitchen area.
- Processed cash and credit card sales at cash register, ensuring accurate transactions and customer satisfaction.
- Committed to a full-time position, averaging 40 hours of work per week.
Cashier/Customer Service
Martin's Food
Martinsburg, WV
12.2018 - 04.2019
- Greeted customers and provided excellent service, scanned items, and collected payments, ensuring a positive shopping experience.
- Operated a point-of-sale system and reconciled receipts with cash. Informed customers about discounts, promotions, and store policies. Accepted coupons and verified their validity.
- Bagged groceries and assisted customers with shopping, helping locate items and stocking new products on store shelves to enhance product availability.
- Communicated with store manager and staff to address customer concerns and adhere to policies, fostering a collaborative team environment.
- Ensured consistent support for daily operations through full-time work., contributing 40 hours each week to support daily operations.
Material Handler
Macy's Distribution Center
Martinsburg, WV
07.2017 - 03.2019
- Operated forklift to efficiently move materials throughout distribution center for online orders at Macy's.com.
- Safely strapped inventory to forklift and carried to assigned destinations, and according to warehouse plans. Assisted in moving merchandise and customers' orders through the warehouse processing systems.
- Pulled and packed orders according to bill of sale while supporting receiving, stocking, picking, and packing operations.
- Executed preoperational inspections on equipment to maintain operational readiness.
- Worked full-time, exceeding 40 hours weekly to fulfill operational demands.
Food Service Worker
McDonalds
Charles Town, WV
08.2016 - 02.2017
- Food service worker/crew member practiced safe food handling, cooked, and served meals in a busy fast-food restaurant. Provided customer service to patrons in a timely and efficient manner.
- Served food at its peak temperature and according to food safety protocols. Portioned food for customers according to prescribed recipes.
- Weighed, measured, and assembled ingredients according to standard recipes.
- Restocked condiments, cups, and utensils to ensure readiness for customer service, rotating stock on a first in, first out basis. Covered and dated food items.
- Brewed tea and coffee to meet customer demand, ensuring beverage station remained fully stocked and operational.
- Executed heavy duty cleaning tasks to maintain cleanliness and safety of kitchen areas, surfaces, and floors.
- Swept and mopped floors and cleaned around kitchen equipment. Maintained clean and safe working area. Operated cash register to process sales. Handled cash and credit card sales.
- Dedicated full-time effort to enhance restaurant efficiency., committing 40 hours weekly to support restaurant operations.
Food Service Worker
Burger King
Charles Town, WV
05.2015 - 04.2016
- Food Service Worker/Crew Member responsible for safe food handling practices, cooking, and serving meals for busy fast-food restaurant.
- Provided customer service to patrons in a timely and efficient manner. Served food at its peak temperature and according to food safety protocols.
- Portioned food for customers according to prescribed recipes.
- Brewed tea and coffee at beverage station to ensure freshness for customers. Maintained beverage station. Restocked condiments, cups, and utensils.
- Performed heavy duty cleaning tasks to degrease kitchen areas, surfaces, and floors.
- Washed dishes, pots and pans, and utensils using commercial dishwashing system.
- Wiped down tables, chairs, and kitchen surfaces with disinfectant.
- Disposed of trash to ensure a hygienic environment for customers and staff. Swept and mopped floors and cleaned around kitchen equipment. Operated cash register to process sales. Handled cash and credit card sales.
- Full Time: 40 Hours worked weekly.
Food Service Worker/Sandwich Artist
Subway
Charles Town, WV
04.2015 - 09.2015
- Delivered exceptional customer service while preparing made-to-order sandwiches, subs, and other menu items, including meatballs, cold cuts, chicken, steak, tuna salad, and assorted toppings.
- Prepared food items for a busy Subway restaurant, ensuring adherence to safe food handling practices while making sandwiches, subs, salads, and soups.
- Sanitized kitchen and restaurant areas using disinfectants to maintain a clean and safe environment.
- Cleaned bathrooms, floors, tables, chairs, and kitchen surfaces.
- Ensured cleanliness of kitchen tools and equipment to support food preparation.
- Brewed tea using commercial brewing equipment and maintained the beverage station.
- Worked full-time, dedicating 40 hours weekly to restaurant operations.: 40 Hours worked weekly.
Education
High School Diploma -
Jefferson High School
Shenandoah Junction, WVSkills
- Interpersonal communication
- Safety services
- Hygiene management
- Nutritional support
- Professional reliability
- Resident care
- Vital signs
- Patient hygiene
- Personal care assistance
Personal Information
- Nationality: US Citizen
- Visa Status: Federal Contractor
Certification
- Food Handler Safety Certification
- Unarmed Security License
Timeline
Residential Aide
Celebration Villa
05.2026 - Current
Security Officer
The COGAR Group/Onsite-VA Medical Center
12.2022 - 05.2026
Production Worker/Material Handler
Quad Graphics
04.2022 - 09.2022
Security Officer
Allied Solutions/Onsite at FedEx
09.2021 - 12.2022
Material Handler
Home Depot Distribution Warehouse
12.2020 - 02.2021
Material Handler
Macy's Distribution Center
06.2020 - 12.2022
Warehouse Worker
Manpower
04.2020 - 06.2020
Quality Assurance/Inspector
Hollingsworth Logistics
02.2020 - 04.2020
Package Handler
FedEx Ground
11.2019 - 02.2020
Production Technician
Quad Graphics
08.2019 - 09.2019
Food Service Worker
Hollywood/Charles Town Races
04.2019 - 08.2019
Cashier/Customer Service
Martin's Food
12.2018 - 04.2019
Material Handler
Macy's Distribution Center
07.2017 - 03.2019
Food Service Worker
McDonalds
08.2016 - 02.2017
Food Service Worker
Burger King
05.2015 - 04.2016
Food Service Worker/Sandwich Artist
Subway
04.2015 - 09.2015
High School Diploma -
Jefferson High School