Tera Smith
New Port Richey,FL
Summary
Reliable server with engaging personality and upbeat approach. Providing fast, high-quality customer service to guests in restaurant settings. Adaptable, friendly, professional and anticipating customer needs to facilitate memorable, enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server, Food Runner, To Go, Bartender
Chili's Bar and Grille
08.2021 - Current
- Started in To-Go and quickly progressed to food running, serving, and bartending while providing excellent customer service to over 100 guests per shift.
- Enhanced Skills:
- - Customer Service
- - Quick conflict resolution for customers and/or peers
- - Teamwork
- - Fast decision making skills
- - Multitasking
- - Adaptability
Legal Assistant/ Receptionist
McPherson & Thomas PA
02.2019 - 08.2023
- Company Overview: Family-owned personal injury law firm providing clients with personal, family-like representation to ensure compatible medical treatment and insurance company settlements.
- Effective communication skills, extremely enhanced by this role via navigating conversations with clients and insurance companies alike.
- Coordinate events compatible with multiple employee's calendars
- Family-owned personal injury law firm providing clients with personal, family-like representation to ensure compatible medical treatment and insurance company settlements.
- Enhanced skills:
- - Time Management
- - Customer relationship management
Education
Bachelor of Science - Environmental Science and Policy, Geographical Information Systems
University of South Florida
St. Petersburg, FL04.2025
Associate of Arts -
Pasco Hernando Community College
New Port Richey, FL12.2022
Skills
- Guest engagement
- Teamwork
- Safe food handling
- Customer Service
- POS system operation
- Memory
- Beverage prep
- Outgoing personality
Timeline
Server, Food Runner, To Go, Bartender
Chili's Bar and Grille
08.2021 - Current
Legal Assistant/ Receptionist
McPherson & Thomas PA
02.2019 - 08.2023
Bachelor of Science - Environmental Science and Policy, Geographical Information Systems
University of South Florida
Associate of Arts -
Pasco Hernando Community College
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