Hi, I’m
TERA WILLIAMS
Washburn,ME
Summary
Highly organized and detail-oriented Office Assistant with over 4 years of experience in administrative support and property management. Proven expertise in managing office operations, coordinating tenant services, and ensuring compliance with regulatory standards. Adept at streamlining processes, maintaining accurate documentation, and delivering exceptional customer service. Proficient in Microsoft Office Suite and skilled in communication, problem-solving, and time management.
Overview
5
years of professional experience
1
Certification
Work History
Family First Developmental Disability SolutionsPortland, ME
Direct Support Professional
04.2023 - 06.2024
Job overview
- Facilitated daily living activities to promote client independence and self-advocacy
- Developed and implemented personalized care plans aligned with individual needs and preferences
- Collaborated with interdisciplinary team members to maintain safe and supportive environments
- Maintained accurate documentation of client progress and behaviors for regulatory compliance
u-Can IncBangor, ME
Direct Support Professional
09.2022 - 04.2023
Job overview
- Supported individuals with developmental disabilities in achieving personal goals and independence
- Created tailored care strategies based on comprehensive assessments of client needs
- Ensured consistent documentation and reporting in accordance with organizational standards
- Worked collaboratively with healthcare providers and family members to optimize client outcomes
Keystone Management LLCOrono, ME
Office Assistant
10.2019 - 09.2022
Job overview
- Managed comprehensive office operations including scheduling, correspondence, and documentation
- Coordinated lease administration, tenant onboarding, and renewals to maximize occupancy rates
- Processed work orders and maintenance requests, ensuring timely resolution and quality service
- Managed eviction processes in full compliance with local laws and regulations
- Prepared reports and presentations using Microsoft Office Suite to support business operations
- Liaised with vendors, legal teams, and property management to facilitate seamless operations
- Handled bookkeeping tasks including invoice processing and expense tracking
Education
Presque Isle Adult Education
High School Diploma
05.2012
University Overview
Skills
- Customer Service
- Documentation & Compliance
- Care Plan Development
- Microsoft Office Suite (Excel, Word)
- Time Management
- Team Collaboration
- Property Management
- Administrative Support
- Problem Solving
- Communication
- Office Operations Management
- Tenant Relations
Certification
- Direct Support Professional Certification, 2023-09-01
- CPR/First Aid Certified, 2023-03-01
Timeline
Direct Support Professional
Family First Developmental Disability Solutions
04.2023 - 06.2024
Direct Support Professional
u-Can Inc
09.2022 - 04.2023
Office Assistant
Keystone Management LLC
10.2019 - 09.2022
Presque Isle Adult Education
High School Diploma