Hardworking and passionate job seeker with strong organizational, Leadership and People skills eager to secure any needed position. Ready to help the team achieve company goals.
Work History
Manager
4 Years 4 Months
Classic Trends Inc. | 07.2022 - Current
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maintenance and Breakdown Specialist
1 Year 6 Months
Titan Transfer Inc. | 10.2022 - 04.2024
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Special Needs Support Worker
10 Years 1 Month
Crossroads ISL | 05.2010 - 06.2020
Maintained strict adherence to confidentiality guidelines while managing sensitive information related to client diagnoses and treatment plans.
Assisted clients with daily living tasks, promoting self-sufficiency and wellbeing.
Navigated challenging behaviors effectively using de-escalation techniques, maintaining a calm environment for all involved parties.
Collaborated with interdisciplinary teams to create comprehensive care strategies for optimal results.
Education
Associate of Science - Computer And Information Sciences
Hickey College | St Louis, MO
Skills
Team Leadership
Time Management
Complex Problem-Solving
Communication Strategies
Operations Management
Timeline
Maintenance and Breakdown Specialist
Titan Transfer Inc.
10.2022 - 04.2024Read More
Manager
Classic Trends Inc.
07.2022 - CurrentRead More
Special Needs Support Worker
Crossroads ISL
05.2010 - 06.2020Read More
Hickey College
Associate of Science from Computer And Information Sciences