Professional Summary
Overview
Work History
Education
Skills
Timeline

Terell Armstrong

Classic Trends Inc.
Sikeston,MO
17
years of professional experience

Hardworking and passionate job seeker with strong organizational, Leadership and People skills eager to secure any needed position. Ready to help the team achieve company goals.

Work History

Manager

4 Years 4 Months
Classic Trends Inc. | 07.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Maintenance and Breakdown Specialist

1 Year 6 Months
Titan Transfer Inc. | 10.2022 - 04.2024
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Special Needs Support Worker

10 Years 1 Month
Crossroads ISL | 05.2010 - 06.2020
  • Maintained strict adherence to confidentiality guidelines while managing sensitive information related to client diagnoses and treatment plans.
  • Assisted clients with daily living tasks, promoting self-sufficiency and wellbeing.
  • Navigated challenging behaviors effectively using de-escalation techniques, maintaining a calm environment for all involved parties.
  • Collaborated with interdisciplinary teams to create comprehensive care strategies for optimal results.

Education

Associate of Science - Computer And Information Sciences

Hickey College | St Louis, MO

Skills

Team Leadership
Time Management
Complex Problem-Solving
Communication Strategies
Operations Management

Timeline

Maintenance and Breakdown Specialist

Titan Transfer Inc.
10.2022 - 04.2024Read More

Manager

Classic Trends Inc.
07.2022 - CurrentRead More

Special Needs Support Worker

Crossroads ISL
05.2010 - 06.2020Read More

Hickey College

Associate of Science from Computer And Information Sciences
Read More
Terell Armstrong