Teresa Abendroth
Brandon
Summary
Dynamic and adaptable professional with a strong work ethic, honed at Air Wisconsin Airlines Corporation. Proven ability to enhance customer satisfaction through exceptional service and conflict resolution. Skilled in first aid and maintaining compliance with safety regulations, ensuring a secure and pleasant environment for all passengers.
Overview
30
30
years of professional experience
Work History
Flight Attendant
Air Wisconsin Airlines Corporation
03.2005 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Auto Detailer
Hill Chrysler
09.1996 - 03.2005
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
Cage Cashier
Ho-Chunk Gaming Wisconsin Dells
07.1995 - 09.1996
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
Education
High School Diploma -
Markesan High School
Markesan, WI06-1983
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Time management
- Conflict resolution
- Company policy adherence
- Schedule management
Timeline
Flight Attendant
Air Wisconsin Airlines Corporation
03.2005 - Current
Auto Detailer
Hill Chrysler
09.1996 - 03.2005
Cage Cashier
Ho-Chunk Gaming Wisconsin Dells
07.1995 - 09.1996
High School Diploma -
Markesan High School
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