Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Teresa Avalos

Quincy,WA

Summary

Dynamic manager with a proven track record at McDonald's, excelling in conflict resolution and team collaboration. Enhanced employee retention through innovative recognition programs and career development initiatives. Skilled in documentation and reporting, ensuring compliance with industry standards while fostering a positive work environment. Passionate about coaching and mentoring teams for success.

Overview

10
10
years of professional experience

Work History

Manager

McDonald's
Quincy, WA
08.2015 - Current
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with industry regulations and company policies.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Conducted performance reviews for team members.

Security

Crowd Management Services
Quincy, WA
06.2023 - 09.2024
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Assisted with crowd control during large events held at the facility.
  • Checked for safety hazards and took corrective action when necessary.
  • Screened visitors and employees, and baggage for weapons and contraband with hand wands and metal detectors.

Education

Associate of Science - Science

Big Bend Community College
Moses Lake, WA
06-2025

Skills

  • Team collaboration
  • Clear communication
  • Time management
  • Documentation and reporting
  • Customer service
  • Professionalism
  • Interpersonal skills
  • Multitasking
  • Issues resolution

Languages

Spanish
Native/ Bilingual

Timeline

Security

Crowd Management Services
06.2023 - 09.2024

Manager

McDonald's
08.2015 - Current

Associate of Science - Science

Big Bend Community College