Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Bailey

Summary

Directed all functions of an optical office as a single person manager/optician of a two-doctor office. Trouble shooter customer service concerns also trained new hirers for other locations. Consistently in top 5 in optical sales and goals. Equally adept at working with the public or office professionals. Excellent phone communication directed inventory and administrative function including filing insurance. Specialize in small children 0-10 also with seniors with low vision. I have also opened new stores hired new staff closed stores when needed in the past.

Overview

22
22
years of professional experience

Work History

Optician

Eyemart Express
09.2023 - 04.2025
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.

Experienced Optician

Grene Vision Group
11.2002 - 07.2020
  • Worked all aspects of a single optician office

Education

West High
Wichita, KS

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ABO

Skills

  • Customer service
  • Optical measurements
  • Insurance verification
  • Computer skills
  • Insurance billing
  • Optical dispensing
  • Billing processing
  • Inventory management
  • Excellent communication
  • Teamwork
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills

Timeline

Optician

Eyemart Express
09.2023 - 04.2025

Experienced Optician

Grene Vision Group
11.2002 - 07.2020

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ABO

West High
Teresa Bailey