
Personable, friendly and solution-oriented Customer Service Representative with over 10 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Greeted customers, took customers orders via phone or in person, operated cash register for cash and credit card transactions with excellent accuracy levels, trained new employees and delegated daily tasks and responsibilities, resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Engaged customers warmly and provided immediate and dedicated assistance. Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
Handled cash, credit, debit cards while providing correct change in payment transactions. Maintained high standards of customer service during high-volume, fast-paced operations.
Processed payments by cash and card while maintaining accurate drawer. Helped customers via phone and in person.
Bilingual in English and Spanish
Adaptive team player
Great problem solving abilities
Highly reliable