Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Bechtel

Chula Vista,CA

Summary

Personable, friendly and solution-oriented Customer Service Representative with over 10 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

10
10
years of professional experience

Work History

Shift Leader

Jersey Mike's Subs
National City, CA
07.2020 - Current

Greeted customers, took customers orders via phone or in person, operated cash register for cash and credit card transactions with excellent accuracy levels, trained new employees and delegated daily tasks and responsibilities, resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Cashier

Carnival Supermarket
Chula Vista, CA
01.2018 - 12.2018

Engaged customers warmly and provided immediate and dedicated assistance. Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.

Customer Service Representative

McDonald's
San Diego, CA
11.2011 - 08.2014

Handled cash, credit, debit cards while providing correct change in payment transactions. Maintained high standards of customer service during high-volume, fast-paced operations.

Customer Service Representative

Pizza Hut
Chula Vista, CA
10.2006 - 11.2010

Processed payments by cash and card while maintaining accurate drawer. Helped customers via phone and in person.

Education

Associate of Arts - Nursing

Southwestern College
Chula Vista, CA

Skills

Bilingual in English and Spanish

Adaptive team player

Great problem solving abilities

Highly reliable

Timeline

Shift Leader

Jersey Mike's Subs
07.2020 - Current

Cashier

Carnival Supermarket
01.2018 - 12.2018

Customer Service Representative

McDonald's
11.2011 - 08.2014

Customer Service Representative

Pizza Hut
10.2006 - 11.2010

Associate of Arts - Nursing

Southwestern College