Teresa Buck
Jackson,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Patient Access Specialist
UMMC Hospital
04.2022 - Current
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Food Service Worker
UMMC Hospital
09.2015 - 04.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Greeted customers at counter to fulfill requests and answer questions.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Cashier
Burger King
06.2013 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Education Center
4080 Old Canton Rd Jackson, MS 3921607.2011
Skills
- Front Desk Operations
- Patient Scheduling
- Patient Registration
- Specialist Referrals
- Insurance Verification
- Appointment Scheduling
- Fee Collection
Timeline
Patient Access Specialist
UMMC Hospital
04.2022 - Current
Food Service Worker
UMMC Hospital
09.2015 - 04.2022
Cashier
Burger King
06.2013 - 09.2015
High School Diploma -
Education Center
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