Teresa Chaure
Summary
Motivated Senior Practice Administrator and Business Office Manager with over 15 years experience in all aspects of healthcare, medical front office, insurance verification/eligibility, patient services and administrative operations. Passionate patient advocate. Possessing an extensive background in customer service and general office administration, including payroll and benefits.
Overview
21
21
years of professional experience
Work History
Business Office Manager
The Kensington Senior Living, LLC
Sierra Madre, CA
10.2021 - Current
- Responsible for all aspects of accounts payable and accounts receivable.
- Recorded all billable charges to residents, and generated monthly billing statements.
- Prepared deposits and recorded resident payments.
- Facilitated both resident move-ins, move-outs and transfers.
- Worked closely with and advocated for both families and residents.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Utilized company's accounting systems to review reports and prepare assessments.
- Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
- Assisted Marketing/Sales department by conducting tours, setting up events.
Practice Administrator
OrthoSource Medical Clinics, Inc.
Pasadena, CA
12.2008 - 09.2021
- Managed day-to-day activities including verification of patient healthcare eligibility both HMO and PPO, insurance verification, authorization requests, scheduling, patient care.
- Fostered the availability of quality healthcare provision to all patients in a safe, friendly environment and maintained patients' HIPAA rights.
- Ensured safe care of patients, while adhering to procedures, and keeping standards within budgetary specifications.
- Developed and implemented efficient and timely schedules for patients, maximizing facility efficiency in timely patient care.
- Ensured all staff upheld the code of ethics and code of conduct while complying with laws and regulations in meeting performance metrics.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Trained newly hired team members on office procedures and computer programs/systems.
- Collaborated and effectively communicated with other practices to provide appropriate and timely patient care.
- Managed schedules for 27 physicians while ensuring 24-hour appointment availability for urgent treatment.
- Negotiated and finalized insurance and work contracts for physicians and completed required credentialing.
- Compiled and maintained personnel reporting information and documentation, maintained personnel records, to include official personnel files.
- Managed all aspects of leave administration, including employee notifications, disability programs, health benefits and workers compensation.
- Oversaw the payroll management of 15 employees and 27 physicians.
- Identified areas for cost reduction by conducting regular audits of operational expenses.
Administrative Assistant/Inside Sales Associate
MetroSuburbia Inc.
Los Angeles, CA
12.2004 - 09.2008
- Provided continuous high-quality support for sales staff, including coordination of appointments and travel arrangements.
- Prepared sales presentations.
- Reserved/placed advertisements with over 120 national newspapers.
- Liaison between advertising agencies and newspapers.
- Performed all general administrative duties such as correspondence, phone, e-mails, filing.
Education
Associate of Arts - Business Administration And Management
Pasadena City College
Pasadena, CA06.1982
Skills
- Office Administration
- Team Development
- Schedule oversight
- Credit and collections
- Customer Service
- Financial Administration
- Expense Tracking
- Scheduling and Coordinating
- Customer Relationship Management
Affiliations
- Member, Pasadena Tournament of Roses
Languages
Spanish
Native or Bilingual
Timeline
Business Office Manager
The Kensington Senior Living, LLC
10.2021 - Current
Practice Administrator
OrthoSource Medical Clinics, Inc.
12.2008 - 09.2021
Administrative Assistant/Inside Sales Associate
MetroSuburbia Inc.
12.2004 - 09.2008
Associate of Arts - Business Administration And Management
Pasadena City College