Teresa Evans
Carterville,IL
Summary
Dynamic and dedicated professional with extensive experience in customer service at Forget Me Knots. Proven ability to build strong customer relationships and handle cash transactions with precision. Known for exceptional work ethic and integrity, ensuring a welcoming environment while maintaining high standards of cleanliness and organization.
Overview
11
11
years of professional experience
Work History
Cashier
Forget Me Knots
2020.03 - 2020.11
- Processed cash, card, and mobile payments accurately using point-of-sale system.
- Assisted customers with product selection, pricing, and store policies.
- Balanced register drawers and resolved payment discrepancies promptly.
- Wrapped purchases and prepared gift items for customer pickup.
- Restocked front-end displays and maintained organized checkout area.
- Supported smooth daily operations by responding quickly to customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Cambria Mini Mart
2013.06 - 2013.12
- Processed cash, card, and mobile payments accurately using point-of-sale system.
- Assisted customers with product selection, pricing, and store policies.
- Balanced register drawers and resolved payment discrepancies promptly.
- Wrapped purchases and prepared gift items for customer pickup.
- Restocked front-end displays and maintained organized checkout area.
- Supported smooth daily operations by responding quickly to customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Housekeeper
Comfort Inn & Suites
2012.02 - 2013.03
- Cleaned guest rooms, bathrooms, and public areas to maintain consistent hospitality standards.
- Changed linens, made beds, and replenished room amenities with attention to detail.
- Vacuumed carpets, dusted surfaces, and sanitized high-touch areas for guest readiness.
- Inspected rooms for maintenance issues and reported concerns to appropriate team members.
- Stocked housekeeping carts and organized supplies for efficient daily workflow.
- Followed safety procedures and proper chemical handling practices during cleaning tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Van/room Assistant
Malones Day Care
2010.01 - 2010.12
- Assisted lead teachers with daily classroom routines and child supervision.
- Sanitized toys, surfaces, and shared equipment to maintain safe environment.
- Organized supplies, snacks, and classroom resources for smooth daily operations.
- Contributed to the reduction of lost property incidents by carefully documenting found items and notifying management promptly.
- Supported children during meals, rest periods, and transitions between activities.
- Monitored behavior and redirected children using calm, consistent guidance.
Education
High School Diploma -
Carterville High School
Carterville, IL05.2009
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Customer service excellence
Money handling
Customer relations
Cash register operation
Written and verbal communication
Timeline
Cashier
Forget Me Knots
2020.03 - 2020.11
Cashier
Cambria Mini Mart
2013.06 - 2013.12
Housekeeper
Comfort Inn & Suites
2012.02 - 2013.03
Van/room Assistant
Malones Day Care
2010.01 - 2010.12
High School Diploma -
Carterville High School