Insurance Representative
State Farm
Frankfort, KY
10/01/18 - Current
- Greeted visitors or callers and handled their inquiries.
- Maintained pleasant attitude and remained calm when issues arose.
- Provided service by explaining details of policies.
- Serviced existing customer accounts,updating personal information,answering questions on coverages,and making changes the customer may request.
- Analyzed customer needs and provided best options.
- Sell products and complete applications for insurance coverages.
- Process payments, follow up with clients that have overdue payments
- Sending necessary documents to customers and upload them upon customer completion
