Teresa King
Spring Grove,IL
Summary
Dynamic and results-driven professional with a strong customer service focus and proven expertise in staff training and development at White Palace Grill. Successfully enhanced employee performance and customer satisfaction, ensuring repeat business through exceptional service. Proficient in scheduling and adept at resolving issues with professionalism and composure.
Overview
18
18
years of professional experience
Work History
Manager on Duty
White Palace Grill
Chicago, IL
10.2007 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Shurz
Chicago, ILSkills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
Timeline
Manager on Duty
White Palace Grill
10.2007 - Current
Shurz