Teresa Long
Littleton,CO
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
Foothills Home Solutions, LLC
05.2015 - 01.2024
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Cashier /Customer Service Associate
Tony's Meats & Market
11.2012 - 04.2015
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
Education
GED -
Red Rocks CC
Lakewood, CO05.2018
Skills
- Human Resources
- Hiring and Training
- Technical Proficiency
- Customer Relationship Management
- Team Leadership
Timeline
Office Manager
Foothills Home Solutions, LLC
05.2015 - 01.2024
Cashier /Customer Service Associate
Tony's Meats & Market
11.2012 - 04.2015
GED -
Red Rocks CC
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