Teresa Luna
Groveland,FL
Summary
Reliable worker with over three years of experience in customer service which showed the importance of providing customer satisfaction. Communication and teamwork is main priority. Bilingual which is a great source of help for people and businesses. On the lookout for a new environment and to be able to use these skills in a different form.
Overview
4
4
years of professional experience
Work History
Server/Bartender
San Jose's Original Mexican Restaurant
Winter Garden, FL
07.2023 - Current
- Performed cashier duties such as taking payments from customers and making sure all information was charged correctly.
- Provided exceptional service to high volume of daily customers.
- Work in well organized environments.
- Followed oral and written directions.
- Handle difficult calls while providing excellent service.
Assistant Manager/Server
San Jose's Original Mexican Restaurant
Leesburg, FL
05.2020 - 06.2023
- Provided excellent customer service by responding to complaints quickly and efficiently.
- Assigned daily tasks to team members to enhance group productivity.
- Maintained an operative team environment through collaboration and communication.
- Maintained employee records in accordance with company policy and kept all documents secured.
- Ensured compliance with health and safety regulations.
- Conducted daily inspections.
Education
South Lake High School
Groveland, FL05-2021
Skills
- Leadership
- Patience
- Good memory
- Teamwork
- Phone etiquette
Accomplishments
- Food/Manager Certifications
Languages
Spanish
Professional
Timeline
Server/Bartender
San Jose's Original Mexican Restaurant
07.2023 - Current
Assistant Manager/Server
San Jose's Original Mexican Restaurant
05.2020 - 06.2023
South Lake High School
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