Teresa Marshall
Glenpool,OK
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
29
29
years of professional experience
1995
1995
years of post-secondary education
Work History
Medical Assistant
Warren Clinic
Tulsa, Oklahoma
07.2003 - 06.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Explained treatment procedures and physicians' instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
Nutrition Assistant
Tulsa City/County Health Department
Tulsa, OK, OK
01.1995 - 06.2002
- Assisted in preparing nutritious meal plans for community programs.
- Educated clients on healthy eating habits and dietary guidelines.
- Conducted nutrition assessments to identify clients' dietary needs.
- Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.
- Provided nutritional counseling services to clients, helping them understand how food affects their health.
- Analyzed laboratory results related to patient's nutritional status, making recommendations as needed.
- Collaborated with other departments such as Dietary Services, Food Service, or Medical Records when necessary.
- Notified registered dietician of individuals identified as high-risk.
- Developed educational materials about healthy eating habits for use in community outreach programs.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Collaborated with health professionals to promote wellness initiatives.
- Maintained accurate documentation of client interactions and services provided.
- Responded to inquiries regarding nutrition resources and services available.
- Instructed individuals on proper portion sizes, menu planning techniques, meal preparation methods.
- Established and maintained thorough nutritional records and information.
Education
Certificate - Mediacal Assistant/phlebotomy
Platt College
Tulsa, OKSkills
- Patient-focused care
- Patient Scheduling
EMR Systems, Triage, Medical Records, Primary Care Experience, Medicare wellness visits, Vital Signs, Experience Administering Injections, Patient Care, Medical Office Experience, Phone Etiquette, Medical Terminology, Anatomy Knowledge, Venipuncture, EKG, nebulizer treatment, spirometry, HIPAA, Computer Skills, Epic, Medical Scheduling, Phlebotomy
Timeline
Medical Assistant
Warren Clinic
07.2003 - 06.2024
Nutrition Assistant
Tulsa City/County Health Department
01.1995 - 06.2002
Certificate - Mediacal Assistant/phlebotomy
Platt College