Teresa Mendoza
Colton,CA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Driven Shift Lead Manager with 12 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.
Overview
18
18
years of professional experience
Work History
Shift Leader Manager
Smart And Final
Redlands, CA
09.2004 - Current
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
No Degree - Child Development
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Don Lugo High School
Chino, CA06.1989
Skills
- Inventory controls
- Accurate money handling
- Team Building
- Training and mentoring
- Flexible and Adaptable
- Dependable and Responsible
- Staff Management
- Organization and Time Management
Timeline
Shift Leader Manager
Smart And Final
09.2004 - Current
No Degree - Child Development
Chaffey College
High School Diploma -
Don Lugo High School