Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Hi, I’m

Teresa Milliken

Teresa Milliken

Summary

Dedicated Professional. Maintains professional appearance, demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.

Overview

37
years of professional experience

Work History

LACMTA - Metro
Los Angeles, CA

Sr. Account Executive
07.2002 - 03.2021

Job overview

  • Maintained contact information database by keeping account details updated, clear and relevant.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Brought in over $500,000 in revenue while managing multiple high-profile accounts.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Met with new customers to share product and service information, listen to needs and learn about business operations.
  • Promoted company offerings to diverse customers with targeted and disciplined approach.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Originated new business transactions by incorporating expertise and value propositions.
  • Networked at events and prospected for new customers with diverse strategies.
  • Prepared documentation, finalized sales and maintained records.
  • Managed staff and Vendors at public Rail openings.

SCAGG Southern California Rideshare
Los Angeles, CA

Sr Marketing Executive
07.1995 - 06.2002

Job overview

  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Coordinated staffing for various marketing events and industry conferences.
  • Analyzed marketing campaigns using key metrics and performance indicators.
  • Developed marketing plans based upon extensive research and prospects targeted.
  • Designed innovative branding and product strategies.
  • Developed and strengthened business partnerships at all levels.
  • Increased market awareness and penetration through development of creative collateral.
  • Managed and facilitated various client events.

Commuter Transportation Services
Los Angeles, CA

Teleservice Representative
07.1984 - 06.1995

Job overview

  • Answered incoming calls and provided custom recommendations and service based on needs.
  • Maintained client caseload with as needed assistance and monthly contact.
  • Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Linked in Learning

No Degree

University Overview

  • Continuing education in Professional skills and development
  • Computer skills refreshers ie: Excel, Word, Office, Power Point
  • Sales Seminars
  • Communication Skills
  • Diversity Training

Citrus College
Glendora, CA

No Degree

University Overview

Baldwin Park Adult And Community Education
Baldwin Park, CA

High School Diploma

University Overview

Skills

  • Project Management
  • Verbal and Written Communication
  • Creative Thinking
  • Client Relationship Management
  • Customer Service
  • Dynamic Personality
  • Team Collaboration
  • Task Prioritization
  • Multiple Priorities Management
  • Solution Optimization
  • Onsite Visits

Accomplishments

Accomplishments

Event Coordinator for 3 rail openings in Los Angeles.

Maintained High level Company client base.

Timeline

Sr. Account Executive
LACMTA - Metro
07.2002 - 03.2021
Sr Marketing Executive
SCAGG Southern California Rideshare
07.1995 - 06.2002
Teleservice Representative
Commuter Transportation Services
07.1984 - 06.1995
Linked in Learning
No Degree
Citrus College
No Degree
Baldwin Park Adult And Community Education
High School Diploma
Teresa Milliken