Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Teresa Richardson

North Charleston,SC

Summary

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about systematic processes and main carrying restrictions. Service-oriented individual with 36 years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of [Skill] and [Skill] with established processes and procedures. Focused individual with more than 36 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.

Overview

36
36
years of professional experience

Work History

Mail Carrier

United States Postal Service, USPS
11.1988 - Current
  • Sorted mail to be delivered according to route and customer address
  • Scanned packages for delivery tracking
  • Delivered packages and letters to residential customers
  • Collected signatures from recipients of registered mail items
  • Maintained records of all deliveries made during the day
  • Recorded addresses, weights, and other information on outgoing mail
  • Responded to customer inquiries regarding postal services and products
  • Reported any damaged or missing mail items to supervisor immediately
  • Performed regular maintenance checks on assigned vehicle
  • Provided friendly customer service at all times while delivering mail
  • Operated a vehicle in accordance with safety regulations
  • Informed customers of package arrival or delays when necessary
  • Updated daily delivery logs to record number of deliveries made
  • Organized parcels into appropriate size containers for transport
  • Conducted regular check-ins with supervisors throughout the day
  • Kept up-to-date knowledge of postal rates, regulations, and procedures
  • Ensured compliance with federal laws related to privacy protection
  • Provided assistance in sorting large volumes of mail at post office facility
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes
  • Handled undeliverable mail in accordance with established procedures
  • Routed all classes of mail in sequence of delivery along established route
  • Separated mail to be transported to relay boxes along route for subsequent delivery
  • Obtained receipts for registered and certain insured mail
  • Furnished customers with postal information and provided change of address information and other related postal forms
  • Sold stamps and money orders to mail customers along daily route
  • Delivered various types of mail on routes according to strict timelines
  • Sorted mail for delivery, arranging mail in delivery sequence
  • Delivered mail to residents and business within assigned area
  • Scanned labels on letters or parcels to confirm receipt
  • Collected outgoing mail from homes and businesses to deliver to post office for processing
  • Bundled mail in preparation for delivery or transportation to relay boxes
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork
  • Assisted customers by lifting heavy packages and placing parcels by front door or garage
  • Cleaned and checked over vehicle after completion of daily deliveries
  • Recorded address changes to redirect mail for residences or businesses
  • Provided change-of-address cards and other postal forms upon customer request
  • Used road maps or GPS to verify routes and designated addresses.

Kid Spring Volunteer

New Spring Church
09.2016 - 05.2018
  • Collaborated with other volunteers to create a positive work environment
  • Provided guidance and support to fellow volunteers during their shifts
  • Followed directions from supervisors and completed tasks within appropriate timeframe
  • Established and maintained relationships with fellow volunteers and organizational stakeholders
  • Created a safe learning environment for children to explore their interests
  • Supervised children at all times to ensure safety and well-being
  • Assisted in the implementation of individualized learning plans for each student
  • Encouraged positive social interaction among the students
  • Provided guidance and support to students during class activities
  • Observed behavior of students to identify any issues or problems with development or academic progress
  • Greeted guests and offered assistance in finding specific departments or personnel
  • Participated in special events such as field trips or community service projects
  • Followed classroom procedures for emergency situations
  • Assisted in maintaining an orderly classroom environment free from distractions
  • Collaborated with teachers on various projects related to curriculum planning
  • Ensured compliance with state regulations regarding health, safety and education standards
  • Supported teachers by helping them manage classrooms effectively during transitions between lessons or activities
  • Cared for children of various ages and assisted with feeding, dressing and daily activities
  • Maintained flexibility to work with children of various ages, different personalities and in different roles
  • Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors
  • Read stories to children to promote literacy skills
  • Protected children from harm by monitoring environments and eliminating safety hazards
  • Improved children's self-esteem with supportive care and positive reinforcement
  • Created safe, learning-focused environment for children under care.

Education

BBA Marketing -

North Carolina Central University
Durham, NC

Skills

  • Safety awareness
  • Parcel delivery
  • Weather Tolerance
  • Package handling

Accomplishments

  • JUNIOR ACHEIVEMENT AWARD
  • MILLION MILES SAFE DRIVING USPS
  • LEADERSHIP CHURCH AWARD

Timeline

Kid Spring Volunteer

New Spring Church
09.2016 - 05.2018

Mail Carrier

United States Postal Service, USPS
11.1988 - Current

BBA Marketing -

North Carolina Central University

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Teresa Richardson