Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Sonafrank

Poulsbo

Summary

Detail-oriented Loan Processor specializing in loan application review and documentation management. Demonstrated success in optimizing processing workflows and delivering outstanding client support. Strong analytical skills and attention to detail ensure accuracy and efficiency in all transactions.

Overview

8
8
years of professional experience

Work History

Loan Processor

Jet Home Loans
Jacksonville
11.2024 - 08.2025
  • Reviewed loan applications for accuracy and completeness.
  • Communicated with clients to gather necessary documentation.
  • Processed loan files using mortgage software systems.
  • Maintained organized records of loan documentation and correspondence.
  • Coordinated with underwriters to facilitate timely approvals.
  • Updated clients on the status of their loan applications regularly.
  • Collaborated with team members to streamline processing workflows.

Customer Service Representative

Marshalls
Silverdale
09.2023 - 11.2024
  • Assisted customers with product inquiries and provided detailed information.
  • Resolved customer complaints quickly and effectively to enhance satisfaction.
  • Developed positive relationships with customers through friendly interactions.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Loan Processor

Evergreen Home Loans
Poulsbo
10.2017 - 12.2021
  • Reviewed loan applications for accuracy and completeness.
  • Processed loan files using mortgage software systems.
  • Maintained organized records of loan documentation and correspondence.
  • Assisted in resolving issues related to loan processing delays.
  • Collaborated with team members to streamline processing workflows.
  • Submitted loan applications to underwriting department for review and approval process.

Education

High School Diploma -

Casa Grande High
Petaluma

Skills

  • Loan application review
  • Mortgage software proficiency
  • Documentation management
  • Workflow coordination
  • Underwriting collaboration
  • Customer relationship management

Timeline

Loan Processor

Jet Home Loans
11.2024 - 08.2025

Customer Service Representative

Marshalls
09.2023 - 11.2024

Loan Processor

Evergreen Home Loans
10.2017 - 12.2021

High School Diploma -

Casa Grande High

Similar Profiles

CREATE PROFILE