Teresa Whitten
Memphis,TN
Summary
Proven Account Manager with a track record of enhancing client satisfaction and retention at Whitehaven Community Living Center through exceptional customer service and problem resolution. Skilled in managing diverse accounts and fostering strong relationships, demonstrating both empathy and a robust work ethic. Achieved significant client retention, showcasing patience and customer assistance expertise.
Overview
2022
2022
years of professional experience
Work History
Cashier
Fashion Bug
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Whitehaven Community Living Center
01.2005 - 02.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Certificate - Food And Nutrition
University of Florida
Gainesville, FL06.2019
High School Diploma - General Studies
George Washington Carver Highschool
Memphis, TN05.1983
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Account Manager
Whitehaven Community Living Center
01.2005 - 02.2022
Cashier
Fashion Bug
Certificate - Food And Nutrition
University of Florida
High School Diploma - General Studies
George Washington Carver Highschool
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