Teresa A. Bailey

POSITION ELIMINATED DUE TO COVID-19

Provided high quality HR skills and services:

• Refined and led the HR function across 5 entities to align with the company’s current strategic objectives.
• Subject matter expert (SME) on business functionality to lead strategic operations.
• Participated in numerous UI and EEOC hearings as a negotiator saving the company from potential litigation with an average savings of up to $1 million.
• Oversaw payroll system and in-house payroll and completed quarterly 941’s, paid taxes and completed annual 1094c’s and employee 1095’s.
• Standardized company employee performance policies and tracking system to reduce risk of litigation and ensure consistent and fair discipline processes.
• Revised and distributed Employee Handbook.

POSITION ELIMINATED DUE TO COVID-19 & COMPANY WAS SOLD

• Facilitated implementation of HR Department where none existed.
• Spearheaded all aspects of HR function, Credentialing of Medical Staff, Facilities and Administration.
• Recruited top medical talent through strategic human resources planning, company positioning, and awareness of industry policies, practices, and trends.
• Implemented structured compensation plan to maintain alignment with market trends. Obtained and retained quality employees. Increased pay rates while reducing overall payroll costs.
• Responsible for managing Facilities, Process Improvement, Marketing and Sales and IT.

• Directed strategies, infrastructure, processes, and policies in alignment with organizational goals.
• Oversaw department budget of $2M and supervised four core staff members.
• Conducted payroll system conversion generating $500K in cost savings in first year alone.
• Implemented structured compensation plan and coordinated human resources activities, strategies, training programs, and compensation plans.
• Recruited top talent through strategic human resources planning, company positioning, and awareness of industry policies, practices, and trends.
• Recruited top talent to maximize profitability.
• Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
• Liaised between multiple business divisions to improve communications.

• Reorganized department in collaboration with CEO to identify and enhance key skill sets of employees and reduced human capital expenses by more than $500K.
• Directed all HR-related activities, practices, and programs and provided executive-level support for over 160 employees across 14 separate locations.
• Managed recruitment strategies, payroll, staffing, compensation, and retention of engineers.
• Developed organizational strategies to optimize human capital and business efficiencies.
• Led vision and strategic development of HR Department from the ground up including creation of Employee Handbook policies and procedures.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Led restructuring and turnaround through development of new leadership team.
• Mitigated financial discrepancies by efficiently managing budget and payroll operations.
• Planned strategically for development of transformation roadmap as executive.
• Identified opportunities to improve business process flows and overall departmental productivity.

• Served as legal representative and HR business partner effectively solving and negotiating settlements, EEOC claims, and deterring future potential claims. Served as company expert in legal and grievance handling.
• Designed and delivered Training programs, Performance Management, Succession Planning, Compliance, and Supervisor Training. Instrumental in leading a “pay for performance” program.
• Managed multi-site locations across US and internationally in 40+ countries.
• Revised job descriptions in more than 100 categories and implemented global job grading.
• Reduced HR’s budget cost by setting up an in-house training department; reduced annual costs from $2.4 million to $1.7 million.
• Hired over 800 employees-$400,000 in first-quarter revenue cost savings while raising employee wages.
• Served on the team which redesigned benefits for more than 100,000 employees, saving the company $5 million over five years while benefits continued to rise.
• Maintained consistent growth in revenue, contribution margin, operating profit and EBITDA.
• Developed measurement tools, dashboards and reports to track metrics on adoption and effectiveness of initiatives.

• Served as legal representative and HR business partner effectively solving and negotiating settlements, EEOC claims, and deterring future potential claims. Served as company expert in legal and grievance handling.
• Designed and delivered Training programs, Performance Management, Succession Planning, Compliance, and Supervisor Training. Instrumental in leading a “pay for performance” program.
• Managed multi-site locations across US and internationally in 40+ countries.
• Revised job descriptions in more than 100 categories and implemented global job grading.
• Reduced HR’s budget cost by setting up an in-house training department; reduced annual costs from $2.4 million to $1.7 million.
• Hired over 800 employees-$400,000 in first-quarter revenue cost savings while raising employee wages.
• Served on the team which redesigned benefits for more than 100,000 employees, saving the company $5 million over five years while benefits continued to rise.
• Represented human resource at personnel-related hearings, investigations and meetings and provided information to assist legal defense for EEOC, employment claims and lawsuits.
• Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
• Led, supervised, guided and trained departmental staff and provided general oversight of employment, payroll and record keeping functions.

• Recognized, out of over 600,000 employees, as a “Five Star” recipient which is the highest employee recognition award for excellence.
• Responsible for P&L, saving company over $100,000 in direct recruiting and networking.
• Work independently to achieve the objectives of 16 offices located across the U.S. and Caribbean.
• Initiate recruiting efforts to ensure objectives are met – reduced turnover to less than 3%.
• Served as trainer/certified coach and led the initiative of QDM (Quality Driven Management).
• Created a cohesive leadership team and provided one-on-one coaching.
• Extremely knowledgeable in Puerto Rico law. Bilingual in Spanish.
• Extensive labor relations and handling/negotiations of employee relations.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
• Maintained "open door" policy to encourage employee communications and resolution of issues.