Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Terese Stowell

Summary

Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Table Games Dealer

Choctaw Casino & Resort
Durant
08.2021 - 03.2025
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Dealt table games such as Blackjack, Baccarat, Craps, and Roulette, professionally and accurately.
  • Provided friendly customer service to guests at the casino table games area.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.

Dual Rate Table Games Dealer

Winstar World Casino
Thackerville
06.2013 - 08.2021
  • Monitored activity at tables to ensure fairness of games being played.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Resolved disputes between players in a professional manner.

Security Officer

Winstar World Casino
Thackerville
12.2011 - 06.2013
  • Patrolled crowds during events to preserve order and promote security.
  • Completed incident reports to record security or loss prevention incidents.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Education

High School Diploma -

Valley View High School
Valley View, TX
05-2008

Some College (No Degree) - Business Management

North Central Texas College
Gainesville, TX

Skills

  • Customer service and support
  • Dispute resolution
  • Cash handling
  • Attention to detail
  • Effective communication
  • Multitasking
  • Mathematical proficiency
  • Patience and composure

References

References available upon request.

Timeline

Table Games Dealer

Choctaw Casino & Resort
08.2021 - 03.2025

Dual Rate Table Games Dealer

Winstar World Casino
06.2013 - 08.2021

Security Officer

Winstar World Casino
12.2011 - 06.2013

High School Diploma -

Valley View High School

Some College (No Degree) - Business Management

North Central Texas College

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