Teresita Rodgers
Carthage,NC
Summary
Proven track record in enhancing court efficiency and client satisfaction at Arthur M. Blue Law Office, P.A., by leveraging expertise in legal terminology and exceptional communication skills. Achieved significant improvements in document processing accuracy and customer service, demonstrating a strong ability to multitask and maintain confidentiality.
Overview
10
10
years of professional experience
Work History
Deputy Clerk
Moore County Clerk of Court
03.2023 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
Legal Assistant
Arthur M. Blue Law Office, P.A.
06.2014 - 03.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Communicated pertinent information to clients via phone, email, and mail.
- Attended court hearings and depositions to take notes and document proceedings.
Education
High School Diploma -
North Moore High School
Robbins, NC06.2010
Skills
Filing systems
Policy Enforcement
Legal Terminology
Telephone Etiquette
Attention to Detail
Multitasking Abilities
Effective Communication
Document Preparation
Calendar Management
Document Review
Customer Communication
Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Deputy Clerk
Moore County Clerk of Court
03.2023 - Current
Legal Assistant
Arthur M. Blue Law Office, P.A.
06.2014 - 03.2023
High School Diploma -
North Moore High School
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