Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Teressa Reynolds

Martinsville,VA

Summary

Experienced professional seeking a rewarding role that utilizes expertise gained through practical experience and academic achievements. Known for conscientious and dependable nature, motivated to contribute positively in any professional setting. Possesses exceptional organizational, observational, and decision-making skills, well-equipped to excel in dynamic work environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Yester Oaks
03.2023 - 06.2024
  • Provide new tenants with apartment details and collect their information.
  • Current, planning to relocate
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Concierge

Seagrass Village of Gulf Shores
11.2023 - 03.2024
  • Greeting Customers and Families maintaining high level of customer service
  • Handled incoming calls efficiently.
  • Send emails' out to office staff
  • Write up work orders for the resident's
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.

Owner

Blessed Hands Cleaning Services
06.2021 - 03.2024
  • Organized cleaning service appointments.
  • Deep Cleans
  • Basic household cleaning
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Resident Assistant

Seagrass Village of Gulf Shore
08.2022 - 11.2023
  • Monitored and recorded vital signs.
  • Do laundry
  • Assist with showers
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.

Master's Butler Quality Coordinator
03.2022 - 07.2022
  • Made sure the housekeepers have what they need to start their job.
  • If issue aroused, fix it in a timely manner.
  • Open communication with the housekeepers.

Inspector

Capewell Aerial
08.2019 - 04.2021
  • Check for broken stitches.
  • Recognized material defects.
  • Check for any missing parts.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.

Inspector Packer 1

McAirlaid's
01.2018 - 03.2019
  • Count and check for any defects on pads
  • Made boxes for the product
  • Quality Control

Administration Assistant 1

Mt. Airy Parks and Recreation
07.2017 - 11.2017
  • Greeting Customers and maintaining high level of Customer Service
  • Received payments for membership and multiple activities
  • Balanced cash drawer
  • Answered phones
  • Entered Customer data by using Company’s Software
  • Open and Closed Facility

Sock Operator

North Carolina Foam Industrial
06.2016 - 11.2017
  • Apply foam retardant over mattresses
  • Sew the closures
  • Worked in office filing, using office software
  • Making packets
  • Accounts payable and receiving

Education

Associate of Science - Computer Application Technology

America University College
11.2009

Administrative Office Professional, Diploma - undefined

America University College
05.2009

Associate of Science - Business Administration Management

America University College
12.2008

Cosmetology License - undefined

Miracle University
05.2004

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Maintenance requests
  • Prospect qualification

Accomplishments

  • Teen Spirit Committee
  • Youth Counselor for S.O.S. Non-Profit
  • Dean's List at American University 2006, 2007, 2010
  • Board of Barber and Cosmetology, Miracle University 2004-Current

Certification

CPR July 26,2024-July 2026

Medication Technician Plus Training August 30,2022

Timeline

Concierge

Seagrass Village of Gulf Shores
11.2023 - 03.2024

Leasing Consultant

Yester Oaks
03.2023 - 06.2024

Resident Assistant

Seagrass Village of Gulf Shore
08.2022 - 11.2023

Master's Butler Quality Coordinator
03.2022 - 07.2022

Owner

Blessed Hands Cleaning Services
06.2021 - 03.2024

Inspector

Capewell Aerial
08.2019 - 04.2021

Inspector Packer 1

McAirlaid's
01.2018 - 03.2019

Administration Assistant 1

Mt. Airy Parks and Recreation
07.2017 - 11.2017

Sock Operator

North Carolina Foam Industrial
06.2016 - 11.2017

Associate of Science - Computer Application Technology

America University College

Administrative Office Professional, Diploma - undefined

America University College

Associate of Science - Business Administration Management

America University College

Cosmetology License - undefined

Miracle University

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Teressa Reynolds