Teri Colella
Las Vegas,NV
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
18
18
years of professional experience
Work History
Office Manager/Truck Dispatcher
Ballard Transportation LLC
04.2021 - Current
- Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintains computer and physical filing systems.
- Maintains accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Front Office Manager
TBL Marketing LLC
08.2011 - 03.2021
- Scheduled and supervised a team of 10 employees.
- Managed heavy cash handling and phone operations.
- Provided exceptional customer service and drove sales.
- Conducted payroll processing and employee scheduling.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Warehouse Manager
Liberty Lock & Safe
02.2008 - 08.2011
- Managed warehouse operations including purchasing and receiving.
- Supervised a team of 20 employees.
- Oversaw inventory management, stocking, and setting up displays.
- Handled purchase orders, accounting, and dispatching.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
High School Diploma -
Faith Lutheran
05.1992
Skills
- Organizational Skills
- Customer Service
- Office Management
- Dispatching
- Scheduling Coordination
- Customer Relations
Organizational Skills
Customer Service
Office Management
Dispatching
Scheduling Coordination
Customer Relations
Office Administration
Heavy Cash Handling
Purchasing & Receiving
Warehouse Management
Leadership and Team Management
Proficient in Microsoft Office Suite
- Office Administration
- Heavy Cash Handling
- Purchasing & Receiving
- Warehouse Management
- Leadership and Team Management
- Proficient in Microsoft Office Suite
Timeline
Office Manager/Truck Dispatcher
Ballard Transportation LLC
04.2021 - Current
Front Office Manager
TBL Marketing LLC
08.2011 - 03.2021
Warehouse Manager
Liberty Lock & Safe
02.2008 - 08.2011
High School Diploma -
Faith Lutheran