TERI DAVIS PARKER
Jacksonville,NC
Summary
Diligent FDM/AGM with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution.
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [AGM] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Studio 6 Suites
12.2025 - 08.2026
- Streamlined daily operations to enhance guest satisfaction and operational efficiency.
- Mentored staff in customer service best practices, fostering a positive team environment.
- Developed training programs for new employees, improving onboarding processes and retention rates.
- Analyzed financial reports to identify cost-saving opportunities and improve budget management.
- Implemented inventory control measures, reducing waste and optimizing supply chain processes.
- Coordinated with maintenance teams to ensure timely repairs and facility upkeep, enhancing guest experience.
- Led initiatives for marketing campaigns, increasing brand visibility and occupancy rates.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
Front Desk Manager
Baymont Inn & Suit Hotel
08.2020 - 12.2025
- Scheduled staff to ensure optimal coverage and trained associates in guest relations to enhance service quality.
- Scheduled staff to provide adequate coverage and trained associates in effective guest relations skills.
- Recruited, hired and trained staff to cultivate team-oriented atmosphere.
- Analyzed customer feedback to pinpoint pain points and implemented targeted improvements to elevate guest satisfaction.
Night Auditor
Baymont Inn & Suites Hotel
08.2020 - 12.2020
- Monitored room availability and enforced booking policies to optimize occupancy.
- Kept accurate accounting of cash, credit transactions and check payments.
- Coordinated with housekeeping and maintenance to swiftly resolve guest issues.
- Maintained accurate records of cash and credit transactions, ensuring financial integrity.
Education
High School Diploma -
Rosewood High School
Goldsboro, NC06-1999
Skills
- Microsoft office proficiency
- Task prioritization
- Inventory control
- Front desk management
- Customer service
- Problem-solving skills
- Check-in and Check-out procedures
- Problem-solving
- Guest relations
- Conflict management
- Customer service expertise
Accomplishments
- Achieved [Certified Pool Operator] by completing Certifation with accuracy and efficiency.
Timeline
Assistant General Manager
Studio 6 Suites
12.2025 - 08.2026
Front Desk Manager
Baymont Inn & Suit Hotel
08.2020 - 12.2025
Night Auditor
Baymont Inn & Suites Hotel
08.2020 - 12.2020
High School Diploma -
Rosewood High School