Teri Whiting
Kent
Summary
Dedicated Medical Assistant with experience at Kaiser Permanente, adept at enhancing patient satisfaction through compassionate care and effective communication. I excel in managing clinic operations and coordinating patient referrals, procedures and pt flow, ensuring seamless care delivery in a fast-paced environment. Strong team player committed to quality healthcare.
Overview
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
Education
Medical Assistant - Medical Assisting
Bryman College
SeaTac, WA12.2000
Skills
Experience working in a fast paced clinic
Efficient at multitasking
Managed pt flow and dailey operations of the clinic
Proficient using Epic
Experienced doing EKG's, Zio patch monitor,
pt calls and in basket
I work well as part of a team or independently
Experience with scheduling Nuc Med testing, and complex cardiology procedure scheduling
Certification
I have current CPR certification
and I am a Certified Medical Assistant
Timeline
Medical Assistant
Kaiser Permanente
Medical Assistant - Medical Assisting
Bryman College
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