Te'Riyah Moody
TX
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
05.2023 - 08.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
Receptionist
Twizted Manez Beauty & Barber
01.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
BBA - Finance
Texas Southern University
Houston, TX05.2026
Skills
- Detail Oriented
- Customer Service
- Computer Skills
- Issue Resolution
- Teamwork and Collaboration
Timeline
Guest Advocate
Target
05.2023 - 08.2024
Receptionist
Twizted Manez Beauty & Barber
01.2022 - 08.2022
BBA - Finance
Texas Southern University
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