Terra Abbott
Burnet,TX
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Bar Back
pardners dance club
Buchanan Dam, TX
05.2023 - 12.2023
- Set up workstations with appropriate tools, such as shakers, strainers and blenders.
- Received orders from customers, relayed them to bartenders and ensured accuracy when delivering drinks.
- Provided assistance to bartenders during peak business hours by running food items or refilling ice bins.
- Prepared mixed drinks according to recipes while adhering to strict alcohol regulations.
- Verified cash payments from customers prior to closing out tabs or accepting credit cards.
Cleaning Lady
Brandi Barrow
Burnet , TX
07.2022 - 11.2023
- Organized closets and shelves.
- Sanitized doorknobs, light switches, and other high-touch surfaces.
- Maintained all equipment used in housekeeping duties according to safety protocols.
- Inspected areas upon completion of cleaning to ensure quality standards were met.
Circuit of the Americas
food truck runner
Austin, TX
02.2017 - 08.2019
- Coordinated internal communications between various departments in order to ensure efficient operations.
- Built relationships with external organizations in order to further support organizational objectives.
- Collaborated closely with department heads to ensure alignment with overall goals and objectives.
- Responded promptly to inquiries from constituents concerning presidential actions or policies.
Server
Margaritas Mexican Grill
Marble Falls, TX
01.2018 - 12.2018
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of General Studies - Psychology Teacher Education
Texas Tech University
Lubbock, TX12-2024
Associate of General Studies - Psychology Teacher Education
Central Texas College
Killeen, TX12-2022
Skills
- Supply Replenishment
- Quality Control Analysis
- Sales Planning
- Bar Organization
- Conflict Resolution
- Complaint Handling
- Menu Memorization
- Inventory Oversight
- Fast-Paced Environment
- Continuous Operational Improvement
- Mentoring And Training
Timeline
Bar Back
pardners dance club
05.2023 - 12.2023
Cleaning Lady
Brandi Barrow
07.2022 - 11.2023
Server
Margaritas Mexican Grill
01.2018 - 12.2018
Circuit of the Americas
food truck runner
02.2017 - 08.2019
Bachelor of General Studies - Psychology Teacher Education
Texas Tech University
Associate of General Studies - Psychology Teacher Education
Central Texas College
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