Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terra Bigham

Clover,SC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

9
9
years of professional experience

Work History

Server

Ouzo's Pizza
12.2014 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.

Delivery Driver

Ouzo's Pizza
12.2014 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Fostered positive working relationships with regular customers.

Line Cook

Ouzo's Pizza
12.2014 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked food temperature regularly to verify proper cooking and safety.

Education

No Degree - Science

York Technical College
Rock Hill, SC

High School Diploma -

Northwestern High School
Rock Hill, SC
06.2013

Skills

  • Sales Techniques
  • Cash Handling
  • Quality Control
  • Guest Satisfaction
  • Order Accuracy
  • Adaptable and Flexible
  • Customer Service

Timeline

Server

Ouzo's Pizza
12.2014 - Current

Delivery Driver

Ouzo's Pizza
12.2014 - Current

Line Cook

Ouzo's Pizza
12.2014 - Current

No Degree - Science

York Technical College

High School Diploma -

Northwestern High School

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Terra Bigham