Terra Edwards

• Process payroll for over 400 employees using Workday
• Ensure compliance with federal, state, and local payroll tax regulations and withholding requirements
• Set up and maintain state payroll tax configurations in Workday ensuring accurate employee tax withholding
• Conduct regular audits to maintain accuracy in semi-monthly payroll records and resolve discrepancies.
• Collaborate with HR and benefit teams to update employee Workday data
• Manage benefit deductions until Workday integration is in place
• Partner with HR Information System Analyst to improve Workday payroll efficiency, support set-up and testing of pay components, benefit deductions, and taxes
• Set up state taxes in Workday
• Collaborate with ADP regarding tax jurisdiction set up and state tax requirements
• Support payroll tax accuracy by reviewing employee tax information, identifying discrepancies, and coordinating corrections
• Manage payroll inbox by answering inquiries for 1,500 U.S. employees
• Participated in and help facilitate 10 education sessions by presenting 2026 payroll changes to 1,200 U.S. employees
• Responsible for providing four semi-monthly payroll reports to Finance partners to aid in balancing payrolls
• Partner with HRBPs on sign-on, discretionary bonuses, severance payments, and all one-time payments to employees

• Processed multi-state payroll through Workday across 33 U.S. states while maintaining compliance with applicable payroll regulations
• Ensured timely processing of payroll for more than 20,000 exempt and non-exempt employees in accordance with labor regulations and standard accounting principles
• Supported quarterly wage reporting through Bureau of Labor Statistics (BLS) Multiple Worksite Reports covering more than 20,000 employees
• Responsible for managing payroll processing for Multi-Family and Union Pay Groups for approximately 3,300 hourly and semi-monthy employees
• Partnered with HR Shared Services Team to coordinate leave of absence pay under FMLA and CFRA
• Processed and completed all retros and retro payments with a 100% accuracy rate
• Supported payroll compliance by managing court ordered deductions and employee termination payments in accordance with applicable requirements
• Coordinated payroll related employee changes and final pay processing in accordance with state labor laws
• Prepared approximately 100-125 manual checks per pay period
• Timely uploaded 2-4 Workday EIB’s for all bi-weekly and semi-monthly benefit deductions within payroll deadlines
• Managed employee terminations across 11 pay entities and pay groups in accordance with state specific labor and final pay requirements
• Partnered with HR Advisors, People Managers, and Finance teams on payroll experiences and business processes
• Collaborated with Employee Relations by gathering and representing payroll in providing payroll data for legal requests
• Managed 1-5 monthly settlement payments in partnership with Legal Team and Labor Relations
• Supported HR Shared Services by responding to payroll and HR inquiries while exceeding SLA expectations via the Service Now platform
• Audited bi-weekly, semi-monthly, and off-cycle payroll transactions to identify discrepancies and support accurate payroll processing

• Supported Mastercard’s global HR operations and technology function
• Provided HR Service Center support to 50,000 or more worldwide employees and managers regarding HR policies, programs, and systems
• Served as focal point for day-to-day employee inquiries and needs relative to HR, payroll, and benefits
• Responded to approximately 10-25 HR inquiries and answered 20-30 incoming employee calls per day
• Helped administer HR recruiting lifecycle and transaction services
• Managed confidential data in a professional manner and according to HIPPA rules and Mastercard confidentiality requirements

• Managed confidential data in a professional manner according to HIPPA rules and Mastercard requirements
• Performed new hire onboarding transactions
• Supported I9 and background check process
• Supported the new hire process from interview to onboarding for 6 recruiters
• Facilitated monthly new hire orientation for approximately 20-50 new hires
• Managed Workday Requisitions and Positions
• Partnered with talent recruiters, Business Executive Assistants, HRBPs, and Mastercard Executives in scheduling approximately 125-250 interviews per month
• Coordinated candidate travel arrangements

• Ensure timely processing of staff payroll for more than 10,000 employees in accordance with labor regulations and standard accounting principles
• Manage and process involuntary court ordered payments
• Coordinate leaves of absences under FMLA and CFRA
• Manage all employee terminations according to state labor laws
• Partner with HR Advisors to facilitate New Hire Payroll process
• Collaborate with HR Business Partners on payroll initiatives

• Provided Executive support to Chief People Officer and VP of Human Resources
• Managed CPO and VP of HR Executive Calendars by scheduling meetings and external events, and interview candidates
• Answered inquiries regarding Human Resources New Hire paperwork, Labor Relations, and Talent Management
• Processed New Hire paperwork and assist with drug screening by recording and reporting pass and fails to the Talent Management team
• Prepared executive level reports for Strategic Meetings
• Coordinated interviews for potential Executive Candidates
• Facilitated retirement gifting and presentations

• Served as initial contact for prospective sales and support candidates during the hiring and interview process
• Coordinated and facilitated all functions of prescreening, interview, and training process
• Provided administrative support to Human Resource Director and Macy Executive Sales Team
• Prepared and maintained various sales reports from HR related and Payroll systems
• Assisted with development and maintenance of HR recruitment materials and brochures

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