TerraLeesa Porter
Gramercy,LA
Summary
Dynamic and dedicated professional with a strong background in customer service at Veron’s Supermarket. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for mentoring new staff and maintaining high accuracy in cash handling, ensuring seamless transactions and positive shopping experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Veron’s Supermarket
Lutcher, LA
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Lutcher High School
Lutcher, LASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Refunds and exchanges
- Staff training
Certification
Cardiopulmonary Resuscitation
Timeline
Cashier
Veron’s Supermarket
06.2024 - Current
Lutcher High School