TERRANCE ROBINSON
ATLANTA,Georgia
Summary
Detail-oriented Process Assistant with a proven track record in process improvement and safety compliance. Skilled in performance monitoring and cross-functional collaboration, consistently enhancing workflow efficiency.
Overview
15
15
years of professional experience
Work History
Process Assistant
Amazon
Union City, GA
05.2016 - 09.2025
- Managed daily operations to ensure efficient workflow and process adherence.
- Assisted team members in maintaining inventory accuracy and organization.
- Supported safety initiatives by enforcing compliance with company policies.
- Collaborated with cross-functional teams to streamline communication and operations.
- Engaged in problem-solving discussions to address operational challenges effectively.
- Provided support to team members in resolving process-related issues.
- Monitored process performance to ensure compliance with established standards.
Lead Driver
CORT Tradeshow & Event Furnishings, A Berkshire Hathaway
GWINETT, GEORGIA
11.2010 - 04.2016
- Operated delivery vehicles for timely transportation of event furnishings.
- Managed loading and unloading of items at various event locations.
- Coordinated with event planners to ensure accurate delivery schedules.
- Inspected vehicles for safety and compliance before each trip.
- Communicated effectively with team members during events to solve issues.
- Maintained accurate records of deliveries and vehicle maintenance logs.
- Assisted in organizing warehouse inventory for efficient retrieval processes.
- Collaborated closely with dispatchers to ensure smooth operations.
- Resolved customer complaints promptly and professionally.
- Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.
- Provided support to drivers during their route if needed.
- Organized the delivery of goods to customers on time with a focus on customer satisfaction.
Education
Norfolk State University
Norfolk, Virginia, VASkills
- Process improvement
- Inventory management
- Workflow analysis
- Safety compliance
- Performance monitoring
- Cross-functional collaboration
- Customer service
- Problem solving
- Attention to detail
- Time management
- Attendance tracking
- Assignment delegation
- Workflow management
Timeline
Process Assistant
Amazon
05.2016 - 09.2025
Lead Driver
CORT Tradeshow & Event Furnishings, A Berkshire Hathaway
11.2010 - 04.2016
Norfolk State University