Summary
Overview
Work History
Education
Skills
Timeline
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Terre DeCaro

Delaware,OH

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Powell Village Dental. Proven ability to enhance office efficiency through effective scheduling and meticulous data entry. Recognized for exceptional problem-solving skills and maintaining confidentiality while managing sensitive information. Committed to delivering outstanding service and creating welcoming environments for clients.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist

Powell Village Dental
11.2024 - 06.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.

Stay at Home Mom

My 2 Children. Bryce and Jayse DeCaro
08.2014 - 11.2024

I was a stay at home mom right before having my 2nd son.

Pharmacy Technician

Scotts Miracle-Gro
11.2005 - 08.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.

Pharmacy Technician

NeighborCare Pharmacy
05.2003 - 11.2005

Filled prescriptions for long term care nursing homes contracted out by NeighborCare.


When needed I would deliver medications to long term care facilities.


Company was bought out and we closed.

Education

No Degree - General Studies

The Ohio State University
Marion, OH

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Scheduling
  • Appointment scheduling
  • Office organization
  • Sensitive information handling
  • Mail sorting
  • Call forwarding

Timeline

Front Desk Receptionist

Powell Village Dental
11.2024 - 06.2025

Stay at Home Mom

My 2 Children. Bryce and Jayse DeCaro
08.2014 - 11.2024

Pharmacy Technician

Scotts Miracle-Gro
11.2005 - 08.2014

Pharmacy Technician

NeighborCare Pharmacy
05.2003 - 11.2005

No Degree - General Studies

The Ohio State University