Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention and expansion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
03.2023 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
Increased sales revenue 47% by consistently upselling products and services during routine customer visits.
Streamlined delivery processes for improved efficiency and reduced delivery times.
Developed strong client relationships, resulting in repeat business and long-term partnerships.
Managed inventory levels to ensure timely restocking of products and minimize shortages.
Collaborated with over 50 team members to devise strategies for achieving sales targets reaching and improving overall route performance.
Maintained accurate records of deliveries, invoices, and payments, ensuring compliance with company policies.
Sewer Solutions Specialist/ Field Supervisor
Roto-Rooter Plumbing & Water Cleanup - Excavation Department
05.2020 - 03.2023
Follow up with approximately 50 current customers a week to provide solutions to their most challenging plumbing and drain cleaning issues.
Use the latest technology to identify cause, determine solutions, provide quote, and close the sale.
Establish trust with random customers in order to turn quotes and opportunities into revenue.
Reduced blockages and overflows by promptly addressing reported issues and conducting thorough investigations.
Enhanced overall sewer system efficiency by performing regular inspections and maintenance.
Ensured safe working conditions for 40 team members with adherence to safety protocols and proper use of equipment.
Minimized environmental impact through timely identification and repair of leaks or damaged pipes.
Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
Managed multiple high-profile projects simultaneously, balancing competing priorities while maintaining a focus on quality outcomes.
Electrical Tester/ Buss Assembler
Eaton Corporation - Electrical Division
05.2017 - 04.2020
Test Switchboard & Panelboard product produced on all lines, according to testing work instructions and in accordance with applicable governmental requirements, to uncover product non-conformances.
Document inspections made on applicable checklist.
Utilize High-Pot, continuity tester, trip test kits, test wagon, and component-specific testing devices to perform electrical testing
Verify switches and circuit breakers function properly
Conduct electrical tests per safety and training requirements and procedures
(HiPot , Shunt Trip, component Testing )
Verify that any revisions released to the production floor regarding wiring are incorporated into the product, all documentation reflects the current revision, and previous revisions of documents are destroyed
Ensure that component literature and necessary product documentation are included with the job
Thoroughly document nonconformances, which are critical quality records, to aid problem solving and continuous improvement efforts
Communicate production non-conformances to appropriate production personnel in a timely manner and verify required rework
Communicate design errors to appropriate front end personnel for correction, obtain revisions, and verify required rework
Ensure that suspect product is identified as such at all times to prevent unintended use
Served as informal trainer for to production personnel.
Monitor workflow on all production line and prioritize inspection tasks between all lines to minimize flow disruption.
Enhanced electrical system safety by performing thorough tests and inspections on a variety of equipment.
Route Service Sales Representative at CINTAS, Professional Uniform and Facility ServicesRoute Service Sales Representative at CINTAS, Professional Uniform and Facility Services
Assistant Route Service Representative at CINTAS, Professional Uniform and Facility ServicesAssistant Route Service Representative at CINTAS, Professional Uniform and Facility Services
Maintenance Supervisor at CINTAS, Professional Uniform and Facility ServicesMaintenance Supervisor at CINTAS, Professional Uniform and Facility Services