Michael Vargas
Philadelphia,PA
Summary
Highly skilled Route Service Sales Representative with field experience in managing and growing customer accounts. Demonstrated competence in efficiently servicing routes, troubleshooting customer issues, and building strong relationships with clients. Strengths include strategic planning, problem-solving, communication skills, and adaptability to change. Previous work has resulted in improved route efficiency and increased customer satisfaction rates.
Overview
12
12
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Philadelphia, PA
08.2023 - Current
- Promoted positive relationships with customers to maintain consistent sales.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Provided customers with product knowledge, pricing information, delivery schedules.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Inside Sales Representative
Bartlett Bearings Company
Philadelphia, PA
07.2013 - 03.2021
- Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
- Upsold and cross-sold products to existing customers to maximize revenue.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided customers with product information, pricing and availability.
- Assisted in resolving customer complaints in a prompt manner.
- Followed up on pending orders and inquiries in a timely manner.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06-2012
Skills
- Goal-oriented mindset
- Cross-selling techniques
- Sales proficiency
- Upselling strategies
- Strong customer service
- Route growth
- Product promotions
- Sales representation
- Vehicle safety
- Client relations
- Negotiation tactics
- Effective time management
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
08.2023 - Current
Inside Sales Representative
Bartlett Bearings Company
07.2013 - 03.2021
High School Diploma -
Northeast High School
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