Terrence Bailey
Springfield,MO
Summary
Humble Server with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden
Springfield, MO
02.2024 - Current
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Learned menu items thoroughly to provide accurate descriptions and recommendations to guests.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Sales Associate
TJ Maxx
Sedalia, MO
11.2020 - 09.2023
- Collaborated with team members to achieve sales targets through effective communication and teamwork strategies.
- Trained new associates on sales techniques and store policies, promoting a knowledgeable workforce.
- Resolved customer inquiries and complaints promptly, reinforcing brand loyalty and trust in the store's offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School or GED -
Smith-Cotton High School
Sedalia, MO05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
Timeline
Server
Olive Garden
02.2024 - Current
Sales Associate
TJ Maxx
11.2020 - 09.2023
High School or GED -
Smith-Cotton High School